Clinical Supervisor

Carolinas Center for Oral & Facial Surgery•Charlotte, NC

10d

About The Position

The Clinical Supervisor plans, organizes, and directs the clinical functions of an individual office and participates in clinical and practice-wide decisions. The role works closely with administrative and medical staff to coordinate patient care services, ensure consistent application of Practice policies and procedures, and support effective office operations and patient flow. The Clinical Supervisor also performs clinical coordinator and clinical assisting duties, including supporting surgical procedures, preparing patients and rooms, reviewing charts and post-operative instructions, and maintaining clinical supplies.

Requirements

High school diploma or equivalent.
CPR certification.
Completion of the Dental Anesthesia Assistant National Certification Examination.

Nice To Haves

Two to three years of oral and maxillofacial surgery experience.
North Carolina dental X-ray certification.
Management training and experience.

Responsibilities

Support the Practice’s philosophy, goals, objectives, policies, and procedures.
Support risk management and participate in programs focused on patient and staff safety.
Consider patient rights and contribute to the quality management process.
Follow safety policies, report observed or suspected violations and hazards, and respond competently and calmly to emergencies.
Communicate respectfully and effectively with patients, visitors, doctors, and coworkers, using a translator when necessary.
Promote effective patient flow and help avoid scheduling conflicts.
Perform clinical coordinator duties and ensure Practice policies and procedures are consistently implemented.
Assist with developing policies and procedures and ensure smooth office flow.
Maintain staff confidentiality and impartiality.
Meet with the team monthly or as needed to support effective communication.
Train or oversee the training of new employees.
Conduct, assist with, or provide feedback for clinical staff performance appraisals.
Review schedules at least one week in advance and prepare by ensuring implants, abutments, splints, stents, and other items are available at the appropriate office.
Assist doctors with surgical procedures, including extractions, biopsies, implants, and bone grafts; provide suction and irrigation, pass instruments, and cut sutures.
Perform office procedures as directed, such as removing or fitting surgical splints, removing sutures, and placing packs.
Complete verbal orders, including impressions and prescription requests.
Prepare patients and rooms for procedures and examinations.
Review post-operative instructions with surgery patients.
Review charts and paperwork before the doctor sees the patient and complete appropriate paperwork.
Assist in the workroom and restock clinical supplies.
Use the computer system for tasks such as timekeeping, reviewing schedules, and scheduling appointments.
Perform other duties as directed.