Clinical Supervisor

Nexus Family Healing•Bismarck, ND

9d•Hybrid

About The Position

Nexus Family Healing is hiring a Clinical Supervisor to support its Treatment and Foster Care teams in western North Dakota. The role may be based out of the Bismarck or Minot, North Dakota offices and is primarily onsite, with some flexibility for hybrid support. The schedule is Monday through Friday, with some scheduling flexibility based on client needs. The starting salary is $80,000–$90,000. The Clinical Supervisor leads and develops staff and manages daily operations within the service area. The position supports effective, compliant delivery of clinical services, staff performance and development, client care, service outcomes, and budgeted census projections. The supervisor fosters a trauma-informed clinical culture, monitors treatment and service performance, and works with service leadership and quality teams to identify and address trends, risks, and opportunities for improvement. The role may also provide direct individual, family, or group therapy when applicable. Nexus Family Healing is a mental health organization serving youth and families across five states. It describes its mission as closing gaps in care and creating brighter futures, and emphasizes diversity, equity, and inclusion in its workforce and services.

Requirements

Master’s degree in Social Work, Clinical Counseling, or a clinically related field.
Active LCSW, LPC, or LPCC licensure.
Experience in adolescent, adult, and family-based behavioral counseling and/or clinical work.
Valid driver’s license and ability to meet state regulating agency and Home Office driving requirements.
Ability to build strong relationships with diverse individuals and communities and understand their unique needs and challenges.
Ability to successfully pass a DHS background check.
Openness to meeting the cultural needs of individuals and communities, including consideration of language, traditions, and values.
Successful participation in and completion of Crisis Intervention training and exam.

Nice To Haves

Five years of experience in adolescent, adult, and family-based behavioral counseling and/or residential work.
Two years of supervisory experience.

Responsibilities

Develop, implement, and maintain operational and clinical policies, procedures, and systems that support effective service delivery in accordance with Nexus guidelines.
Foster a trauma-informed environment, maintain a positive clinical culture, and identify and implement changes needed to support success.
Make daily decisions, solve problems, direct staff, and work collaboratively with staff to monitor the clinical environment.
Contribute to organizational and agency vision and strategic initiatives, and guide staff toward agency goals and objectives.
Monitor client treatment and implement improvements; identify and analyze opportunities and risk factors in the service area.
Collaborate with service leadership on long-term strategic changes that support the clinical process.
Work with CQI (Quality) to assess and interpret service and performance data and identify trends, risks, outcomes, and compliance opportunities.
Oversee clinical processes, team performance, and service outcomes; provide direct individual, family, or group therapy when applicable.
Facilitate engagement and collaboration with clients and families and address their questions and concerns.
Assess training needs and collaborate with the Nexus home office to ensure staff attend required trainings.
Regularly assess staff performance and functioning, client needs, and service requirements.
Participate in prospective client evaluations and ensure staff understand service-area expectations and are ready to provide services.
Oversee the development and implementation of service and treatment plans and ensure client assessments meet established standards and guidelines.
Understand and follow applicable licensing requirements and guidelines.
Ensure reports and records are accurate, timely, consistent, confidential, and professional.
Participate in interviewing and hiring; orient, mentor, train, and develop staff in accordance with organizational and licensing guidelines.
Develop staff skills in service and treatment planning and client documentation.
Provide ongoing performance feedback and conduct formal performance evaluations.
Model and mentor staff in the Nexus philosophy and treatment modalities.
Consult with Human Resources regarding corrective action or performance improvement opportunities.
Protect client confidentiality and follow Nexus policies concerning privacy, boundaries, and confidentiality.
Communicate and interact with compassion, honesty, respect, and professionalism.
Monitor compliance with health and safety codes and procedures; inspect service areas and client records, and address health and safety concerns.
Respect diversity among clients and coworkers and recognize cultural differences in work and service delivery.