Clinical Supervisor

Wayside Youth & Family Support Network • Lowell, MA

6d • $75,000 - $85,000 • Onsite

About The Position

Wayside Youth and Family Support Network is seeking a driven, innovative, strengths-based Clinical Supervisor for its Lowell Community Services Agency (CSA) site. The community-based program serves children, adolescents, and families referred by the Department of Mental Health, the Department of Children and Families, and insurance-funded CSA services. The Clinical Supervisor assists the Program Director and management team with overseeing program operations, provides clinical supervision to staff and interns, and carries a small caseload of youth and families. The role calls for experience navigating behavioral health systems, applying wraparound principles, and helping supervisees expand their therapeutic skills and interventions. In partnership with the Program Director, the Clinical Supervisor helps ensure care is high quality, individualized, culturally responsive, and aligned with Wayside’s mission and values.

Requirements

• Master’s degree in Social Work, Counseling, or another related human services field.
• Independent licensure is required; listed licenses include LICSW, LMHC, and LMFT.
• At least two years of supervisory experience.
• At least three years of direct service experience with children, adolescents, and families.
• Valid driver’s license and access to a reliable vehicle; driving in the community is required.
• Knowledge of child welfare, CBHI, behavior management, adolescent development, parenting issues, individual and family therapy, DSM-V TR, trauma-informed care, and psychopharmacology.
• Knowledge of reflective supervision.
• Demonstrated ability to manage clinical issues.
• Ability to provide high-quality customer service, connect with others, be approachable, and treat others respectfully.
• Belief in the agency’s mission and values.
• Strong time-management skills and ability to meet deadlines.
• Ability to multitask, assess competing priorities, and adapt accordingly.
• Knowledge of a broad range of mental health conditions, treatments, modalities, and theory.
• Knowledge of how to navigate and access behavioral health services and systems, including DCF, DMH, special education law and services, and other social service resources.
• Strong problem-solving and analytical skills.

Responsibilities

• Provide weekly supervision to clinicians, Intensive Care Coordinators, Youth and Family Support Workers, Family Partners, interns, and other program staff.
• Complete annual performance evaluations for supervisees.
• Conduct and review diagnostic assessments and create treatment plans and Individualized Action Plans.
• Facilitate or co-facilitate staff meetings.
• Coordinate the staff training program.
• Provide face-to-face emergency coverage to clients when on call and back up clinicians who are on call.
• Provide emergency support and assistance to program staff.
• Provide advocacy and care coordination with collateral providers as necessary and requested by families.
• Attend required collateral meetings.
• Participate in Wayside in-service training and ongoing educational opportunities required by professional licensing bodies.
• Participate in Program Quality Management and Utilization Review.
• Review and approve clinical documentation to ensure compliance with funders.
• Provide direct clinical services, including in-home individual, couple, and family therapy, care coordination, behavior management, and crisis intervention.
• Participate in agency-wide initiatives to assure and improve clinical quality.
• Help develop continuity of service among Wayside programs and collateral providers.
• Coordinate and report to MCEs.
• Perform other functions as assigned by the Program Director.

Benefits

• Tuition and training reimbursement.
• Paid time off package that includes three wellness days.
• Nine paid holidays.
• Up to three weeks of vacation in the first year.
• Free training and CEUs.
• Medical benefits.
• Financial health supports.
• Career development opportunities.
• $2,000 sign-on bonus, prorated for part-time employees; half paid after six months of employment and half after one year.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior