988 Clinical Supervisor

Centerstone•Alton, IL

1d•Remote

About The Position

This is a remote position on a 24/7/365 mental health crisis/suicide prevention focused team. This position will provide clinical oversight for staff who handle incoming chat/text messages through 988 Suicide Prevention and Crisis and will provide quality assurance measures to include chat/text audits and silent monitoring of all Crisis Specialist staff.

Requirements

Master’s Degree in mental health or related field.
Five years of experience in field of mental health, mental health trauma, or crisis management and suicide prevention preferred.
One year of crisis and suicide prevention management required.
Licensed Mental Health Professional required.
Effectively communicate via written, verbal, in person and virtual methods.
Excellent management and supervisory skills
Excellent analytical and organizational skills.
Ability to problem solve complex issues and deliver effective decision making.

Nice To Haves

Five years of experience in field of mental health, mental health trauma, or crisis management and suicide prevention preferred.

Responsibilities

Provides quality assurance measures to include chat/text audits and silent monitoring of all Crisis Specialist staff
Provide performance-based supervision to a team of Crisis Specialists; review application of clinical and training skills, provide coaching where necessary, identify areas of improvement, and make recommendations for remediation.
Facilitates bi-weekly staff meetings, staff trainings and staff development functions
Assists in orientation and delivery of clinical training content that is reflective of clinical best practices, aligned with programmatic policies and procedures
Ensure coordination with supervisory staff in developing individualized remediation plans, as needed
Meets the ethical and clinical standards in compliance with all accreditation