988 Clinical Supervisor
About The Position
This is a remote position on a 24/7/365 mental health crisis/suicide prevention focused team. This position will provide clinical oversight for staff who handle incoming chat/text messages through 988 Suicide Prevention and Crisis and will provide quality assurance measures to include chat/text audits and silent monitoring of all Crisis Specialist staff. Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Centerstone is a nonprofit health system providing mental health and substance use disorder treatments. Services are available nationally through the operation of outpatient clinics, residential programs, the use of telehealth and an inpatient hospital. Centerstone also features specialized programs for the military community, therapeutic foster care, children’s services and employee assistance programs. Centerstone’s Research Institute provides guidance through research and technology, leveraging the best practices for use in all our communities. Centerstone’s Foundation secures philanthropic resources to support the work and mission of delivering care that changes people’s lives.
Requirements
- Effectively communicate via written, verbal, in person and virtual methods.
- Excellent management and supervisory skills
- Excellent analytical and organizational skills.
- Ability to problem solve complex issues and deliver effective decision making.
- Master’s Degree in mental health or related field.
- One year of crisis and suicide prevention management required.
- Licensed Mental Health Professional required.
Nice To Haves
- Five years of experience in field of mental health, mental health trauma, or crisis management and suicide prevention preferred.
Responsibilities
- Provides quality assurance measures to include chat/text audits and silent monitoring of all Crisis Specialist staff
- Provide performance-based supervison to a team of Crisis Specialists; review application of clinical and training skills, provide coaching where necessary, identify areas of improvement, and make recommendations for remediation.
- Facilitates bi-weekly staff meetings, staff trainings and staff development functions
- Assists in orientation and delivery of clinical training content that is reflective of clinical best practices, aligned with programmatic policies and procedures
- Ensure coordination with supervisory staff in developing individualized remediation plans, as needed
- Meets the ethical and clinical standards in compliance with all accreditation
Benefits
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
- Employee Resource Groups
- Continuing education opportunities
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
