Clinical Supervisor (4783)

ncgCARE•Suffolk, VA

11d

About The Position

National Counseling Group is seeking a full-time Clinical Supervisor to lead and support a team of behavioral health professionals using the CARE Model of Supervision. This Tier 1 leadership role reports to the local Operations Director and is accountable for supporting staff, ensuring clinical quality, and delivering strong customer service. The supervisor manages clinical operations and staff performance and maintains community partnerships that promote satisfaction and access to services. The role includes overseeing case assignments and caseload utilization, providing clinical consultation and crisis support, reviewing documentation, and conducting routine check-ins with individuals and families. The supervisor also supports staff development and use of electronic systems, engages with community stakeholders and referral sources, and participates in service recovery. Direct client work may include initial assessments when an assessor is unavailable, introductory contacts with clients and referring professionals, and outpatient services. The position also involves crisis monitoring and aftercare reviews. This salaried position pays $61,449–$83,442, with placement based on licensure level, education, and experience. Daily travel is up to 25%, with minimal overnight travel. The organization describes a supportive, mission-driven environment with schedule flexibility, a steady caseload, and opportunities for professional growth and leadership development.

Requirements

Master’s degree in Counseling or a related field.
Associate license, supervisee status, or full license in the state of Virginia.
Minimum of 3 years of experience in a related field.
Access to a working car and a valid driver’s license.
Must be authorized to work in the United States.
Successful completion of background checks and credential verification.

Responsibilities

Supervise, mentor, and support a team of behavioral health professionals.
Oversee case assignments and monitor team members’ caseload utilization.
Provide clinical consultation for crisis situations and help team members develop effective strategies.
Review clinical documentation and approve it as needed to ensure quality and compliance.
Conduct routine intake and quarterly check-ins with individuals and families to assess satisfaction with services.
Support staff professional development and their use of electronic systems, including EHR, HRIS, and LMS.
Engage community stakeholders and referral sources to build and maintain partnerships.
Attend court hearings or client-related community meetings as necessary.
Participate in service recovery by addressing complaints and grievances and ensuring resolution.
Conduct initial assessments when a clinical assessor is unavailable.
Make introductory contact with clients within 15 days of the first session and with referring professionals within 30 days.
Provide direct-care outpatient services.
Monitor crises and track aftercare reviews for individuals in need.
Actively support staff during crisis intervention situations.
Ensure effective service delivery and collaborate with clients, families, and referral sources.

Benefits

Consumer-driven health plan coverage through Anthem.
Health Savings Account (HSA) or Flexible Spending Account (FSA).
Two dental plan options through Delta Dental.
Vision plan through EyeMed.
Optional Dependent Care Flexible Spending Account for childcare expenses.
Generous paid time off.
401(k) or Roth IRA retirement programs administered by Empower.
Financial planning and education services at no cost.
Voluntary supplemental benefits, including Accident, Critical Illness, and Short-Term Disability coverage.
Educational Assistance, subject to position, hire date, and years of service.
Licensure Residency Program for full-time clinical staff.
Advancement and career development opportunities.
Schedule flexibility and support for maintaining a steady caseload.