Clinical Supervisor PreOp/PACU

USPI•Dallas, TX

12d•Onsite

About The Position

North Central Surgical Center, a Baylor Scott & White-affiliated hospital in Dallas, Texas, is seeking a Clinical Supervisor for PreOp/PACU. Under the direction of the Clinical Manager, this role supports departmental operations and hospital goals by promoting regulatory compliance, cost-effective systems, strong working relationships, and high-quality patient care. The Clinical Supervisor provides clinical and operational leadership, supports staffing, training, and scheduling, serves as a resource for staff, and takes patient assignments as needed. The position supervises Charge RNs, Staff RNs, Medical Assistants, Hospital Unit Coordinators, and Patient Care Technicians. It includes staff coaching and evaluation, employee development, coordination with other perioperative departments, operational oversight, mentorship and training, incident and risk management, and participation in leadership initiatives. The supervisor helps ensure compliance with applicable nursing standards, organizational policies, and regulatory requirements, including those of TDSHS, CMS, the Joint Commission, ASPAN, and TXBON.

Responsibilities

Provide leadership, guidance, and performance evaluation for staff, including coaching and participation in employee evaluations.
Identify staff educational needs and support professional development.
Ensure staff adherence to regulatory standards and organizational policies.
Promote a positive work environment, effective teamwork, and high morale.
Address and resolve conflicts and issues affecting patient care or service standards.
Collaborate with PAT, Anesthesia, PSU, and other departments to coordinate perioperative care.
Act as Charge RN and take patient assignments when needed to address census fluctuations and staffing needs.
Serve as a resource on blood product administration, telemetry systems, critical lab values, RRT/Code Blue, medication safety, and patient transfers.
Assist with staffing schedules, oversee Kronos/Shift Wizard, and ensure shift assignments meet operational demands.
Facilitate monthly staff meetings and communication between departments.
Support daily operations, including Cerner system support, inventory checks, and ordering and stocking supplies.
Ensure staff complete hospital orientation, department-specific training, and annual updates.
Mentor new staff during orientation and support ongoing training initiatives.
Conduct staff education sessions and ensure compliance with facility policies and training requirements.
Support Unit-Based and Central Practice Councils and encourage staff participation.
Ensure incident reports, including On-the-Job Injuries, are completed and followed up.
Escalate risk, safety, staffing, and patient or physician complaints to senior leadership or the Administrator on Call.
Collaborate with Quality and Risk Management teams to investigate and address incidents, including through MIDAS data entry.
Help staff, physicians, and patients resolve operational issues and respond to customer concerns within 72 hours.
Participate in leadership activities and support organizational initiatives and departmental needs.
Model and promote compliance with the Corporate Code of Conduct, organizational ethics, and policies.
Assist with developing, implementing, and revising policies and procedures.
Assist with admissions, discharges, and patient assessments as needed.
Maintain awareness of and support quality metrics and regulatory compliance standards.
Provide service recovery to support a customer-focused environment.