Clinical Supervisor

Nexus Family Healing•Bismarck, ND
•$80,000 - $90,000•Hybrid

About The Position

Nexus Family Healing is hiring a Clinical Supervisor to support its Treatment and Foster Care teams in western North Dakota. The role may be based at either the Bismarck or Minot office. The position oversees staff and daily operations within the service area, providing leadership to the clinical team and working collaboratively to meet budgeted census projections. The supervisor develops staff and manages clinical and operational systems to support effective, trauma-informed services and positive client outcomes. The Clinical Supervisor monitors treatment, service outcomes, compliance, staff performance, client needs, and service requirements. The role oversees assessments, treatment plans, documentation, training, and licensing compliance; participates in hiring and staff development; and may provide individual, family, or group therapy when applicable. The supervisor also promotes a respectful, inclusive, and culturally responsive environment for clients and coworkers. The position is on-site with some flexibility for hybrid support and scheduling based on client needs. The schedule is Monday through Friday, and the starting salary is $80,000–$90,000.

Requirements

  • Master’s degree in Social Work, Clinical Counseling, or a clinically related field.
  • Active LCSW, LPC, or LPCC licensure.
  • Experience in adolescent, adult, and family-based behavioral counseling and/or clinical work.
  • Valid driver’s license and ability to meet state regulating agency and Home Office driving requirements.
  • Ability to build strong relationships with diverse individuals and communities and understand their unique needs and challenges.
  • Ability to meet the cultural needs of individuals and communities, considering factors such as language, traditions, and values.
  • Successfully pass a DHS background check.
  • Successfully participate in and complete Crisis Intervention training and an exam.

Nice To Haves

  • Five years of experience in adolescent, adult, and family-based behavioral counseling and/or residential work.
  • Two years of supervisory experience.

Responsibilities

  • Develop, implement, and maintain operational and clinical policies, procedures, and systems that support effective service delivery in accordance with Nexus guidelines.
  • Foster a trauma-informed environment, establish and maintain a positive clinical culture, and identify and implement changes as needed.
  • Make daily decisions, solve problems, provide hands-on direction to staff, and monitor the functioning of the clinical environment.
  • Contribute to organizational vision and strategic initiatives and guide assigned staff toward agency goals and objectives.
  • Monitor client treatment and implement improvements; identify and analyze opportunities and risks within the service area.
  • Collaborate with service leadership on long-term strategic changes that support the clinical process.
  • Work with CQI (Quality) to assess and interpret service and performance data and identify trends, risks, outcomes, and compliance opportunities.
  • Oversee clinical processes, team performance, and service outcomes; provide direct individual, family, or group therapy when applicable.
  • Facilitate engagement and collaboration with clients and families and respond to their questions and concerns.
  • Identify training needs and collaborate with Nexus home office to ensure staff attend required training.
  • Regularly assess staff performance and functioning, client needs, and service requirements.
  • Participate in evaluating prospective clients and ensure staff understand service-area expectations and are prepared to serve them.
  • Oversee the development and implementation of service and treatment plans and ensure client assessments meet established standards.
  • Understand and comply with applicable licensing requirements and guidelines.
  • Ensure reports and records are accurate and maintained consistently, promptly, confidentially, and professionally.
  • Participate in interviewing and hiring; orient, mentor, train, and develop staff in accordance with organizational and licensing guidelines.
  • Monitor and support staff skills in service and treatment planning and client documentation.
  • Provide ongoing performance feedback and conduct formal performance evaluations with constructive and developmental feedback.
  • Model and mentor staff in the Nexus philosophy and treatment modalities.
  • Consult with Human Resources about corrective action or performance improvement opportunities.
  • Protect client confidentiality and comply with policies regarding privacy and professional boundaries.
  • Communicate and interact with compassion, honesty, respect, and professionalism.
  • Monitor compliance with safety and health codes and procedures, inspect service areas and client records, and respond to health and safety concerns.
  • Demonstrate respect for diversity and recognize cultural differences in work and service delivery.

Benefits

  • Comprehensive benefit package
  • Four weeks of paid time off
  • Paid holidays
  • Health insurance
  • Vision insurance
  • Dental insurance
  • 401(k)
  • Talkspace therapy benefit for the whole family
  • Hinge Health benefit for the whole family
  • Carrot Fertility benefit
  • Tuition assistance and training opportunities
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