Clinical Supervisor

AQUA DERMATOLOGY MANAGEMENT LLC•Cape Coral, FL

7d•Onsite

About The Position

Clinical Supervisors provide direct oversight to the dermatology nursing team at their assigned location. Responsibilities include management of workflow, compliance with all regulatory standards, company policy and procedures. This position is a point person for concerns relating to the day to day operations of the clinical side of the practice. They work collaboratively with Providers, Medical Assistants, Front Desk staff, Office Managers and patients.

Requirements

Registered Medical Assistant Certificate
Must be able to work well independently but ask for help when needed
Must have an understanding of dermatology office protocol and procedures
Must have the ability to use applicable technology and systems
Must have the ability to effectively lead a team of Medical Assistants

Nice To Haves

LPN or RN preferred
1-2 years medical office management experience preferred

Responsibilities

Manages assigned staffing to fulfill provider and patient needs serving as the liaison between clinical staff and providers.
Monitors patient flow in real time to ensure lowest possible wait times.
Orders and maintains clinical supplies.
Evaluates performance of staff members, including coaching and performance management processes.
Encourages and supports process improvements which promote fiscal responsibility and improved patient care.
Assumes responsibility for patient flow processes. Strategizes to improve the efficiency and eliminate barriers that impact patient care.
Troubleshoots patient and staff issues. Is responsible for patient satisfaction and complaint resolution.
Performs Clinical Assistant tasks as needed to ensure excellent patient care.
Leads team of Medical Assistants to accomplish common tasks in a collegial manner.
Assists in the training of new staff as needed.
Implements current and updated policies and procedures with their clinical staff.
Keeps log books up to date and serves as representative for the company to health inspectors.
Ensures the timely response to all voicemails and other triage.
Performs monthly quality Assessment of the office. Ensures OSHA and Bio-waste policies are followed.
Works well in a team environment to accomplish common tasks in a collegial manner.