Clinical Supervisor - IN

CareStar•Indianapolis, IN

1d•Remote

About The Position

CareStar, Inc. is seeking a Clinical Supervisor for its Wraparound program serving Marion County and surrounding areas. This full-time role is remote with field visits and involves supervising clinical staff, coordinating services, and providing direct clinical services to consumers as needed. The supervisor helps ensure consumers receive appropriate assessments, care coordination, follow-up, and connection to services and supports. The position includes staff management and development, clinical documentation review, quality improvement participation, and compliance with program requirements and CareStar policies. The role also requires maintaining knowledge of Medicare, Medicaid, insurance, waiver programs, community resources, the Americans with Disabilities Act, and confidentiality requirements.

Requirements

Meet the minimum educational and experience requirements of the specific program.
Complete all training curricula and professional development requirements specified by the assigned program.
Demonstrate integrity, self-discipline, and the ability to work independently within guidelines.
Have knowledge of Medicare, Medicaid, insurance and waiver programs, and community resources.
Have good problem-solving skills and strong critical-thinking skills.
Demonstrate effective verbal and written communication skills and attention to detail in assessment and documentation.
Be able to instruct, counsel, and evaluate subordinate professional staff.
Have excellent organizational skills, the ability to prioritize projects, and attention to detail.
Demonstrate effective interpersonal skills and respect for consumers, coworkers, and other professionals in a diverse work environment.
Demonstrate flexibility in relation to job requirements.
Have computer skills sufficient to enter and process consumer information, prepare reports, use CareStar’s website and email, and work with Microsoft Office programs.
Have a valid driver’s license and car insurance as required by state law.

Responsibilities

Directly supervise, manage, and oversee staff, including hiring, firing, performance evaluations, and individual development goals and objectives.
Provide direct clinical services to consumers as necessary to assist the clinical team.
Coordinate assignment of the clinical team to consumers.
Identify problematic cases and refer them to the Clinical Manager.
Review clinical team documentation according to agency guidelines to ensure appropriate follow-up standards are met.
Participate in quality improvement activities, including chart audits and project teams.
Participate in hiring and orienting Case Managers and other professional staff as needed.
Attend assigned meetings and training sessions.
Educate, counsel, evaluate, and manage the performance of the clinical team.
Maintain and update knowledge of Medicare, Medicaid, insurance, and program-specific administered waivers.
Maintain knowledge of the Americans with Disabilities Act.
Adhere to the CareStar Rule and comply with CareStar Policies and Procedures.
Maintain confidentiality of patient information and follow the Acceptable Use Policy when using CareStar information systems.