Clinical Supervisor

The Jewish Board•Bronx, NY

10d•Onsite

About The Position

The Clinical Supervisor provides clinical and administrative oversight of the Case Planning Team at Cedar Knolls House, a 24-hour residential program in the Bronx serving adolescents and young adults ages 17–21 in foster care. The supervisor reports to the Clinical Director and directly supervises four Case Planners who manage youth in residential placement, trial discharge, suspended payment, and other applicable placement statuses. The role ensures effective case management, permanency planning, family engagement, timely documentation, regulatory compliance, and coordination of services. It also oversees court-related responsibilities, home and community visits, required assessments, staff training, and records in CONNECTIONS and the agency’s electronic health record, MyAvatar. Working with an interdisciplinary team and external partners, the supervisor supports youth safety, well-being, permanency, and successful transitions. The role calls for strong organization, professional judgment, accountability, and flexibility in a 24-hour residential setting. Cedar Knolls House provides therapeutic and support services to adolescents referred through ACS and the Juvenile Justice system. Its residents have experienced significant trauma and may have behavioral, emotional, and functional or developmental needs. The program offers independent living skills, vocational preparation, and educational services to help youth work toward independence. This is an in-person role involving on-site engagement with youth and families, as well as travel to courts, homes, community meetings, appointments, services, activities, and other program sites as needed. A regular schedule will be established, but occasional evening hours, extended workdays, and schedule adjustments may be necessary to address court appearances, family conferences, urgent incidents, staffing needs, and other operational responsibilities.

Requirements

Master’s degree in social work, mental health counseling, marriage and family therapy, psychology, or a closely related human services field.
Applicable New York State professional licensure, as required by agency policy and the position’s clinical responsibilities.
At least 2 years of experience in foster care, child welfare, residential programming, or a related human services setting.
Strong leadership, supervision, coaching, and staff development skills.
Knowledge of child welfare systems, foster care regulations, permanency planning, and ACS/OCFS requirements.
Strong organizational, time management, and prioritization skills, including the ability to manage multiple deadlines.
Ability to set clear expectations, monitor staff accountability, and address performance concerns.
Sound professional judgment and ability to assess, respond to, and escalate safety and risk concerns.
Ability to work effectively in a fast-paced, 24-hour residential environment.
Strong written and verbal communication skills, including professional documentation and stakeholder communication.
Attention to detail and commitment to documentation accuracy and regulatory compliance.
Ability to collaborate with interdisciplinary teams and external stakeholders.
Commitment to trauma-informed, strengths-based, culturally responsive, and youth-centered practices.
Ability to remain professional, composed, and solution-focused in high-stress situations.
Flexibility, initiative, adaptability, and willingness to respond to changing program needs.
Ability to provide constructive feedback, support staff development, and promote accountability.
Ability and willingness to travel to court appearances, home visits, community meetings, and other off-site locations as needed.
Ability to work effectively with adolescents, young adults, and families affected by trauma, behavioral health challenges, and child welfare involvement.
Ability to maintain professional boundaries, confidentiality, and ethical standards.
Willingness to provide direct case planning support when necessary to ensure continuity of services.
Ability to manage competing priorities and respond effectively to urgent situations.
Flexibility beyond a traditional 9:00 AM–5:00 PM workday, including occasional evening hours, extended workdays, and schedule adjustments; communicate with program leadership to ensure continuity of services and fulfillment of supervisory responsibilities.
Proficiency in Microsoft Office applications, including Word, Excel, and Microsoft Teams.
Ability and willingness to learn and use new systems and software applications.
Ability to read and interpret documents for analytical purposes, including computer-based information, Excel spreadsheets, and other digital or written materials.
Manual dexterity and hand-eye coordination sufficient to operate standard office equipment and computer systems.
Ability to walk up and down stairs and navigate residential and community environments.

Nice To Haves

Supervisory or leadership experience.
Knowledge of ACS/OCFS policies, permanency planning, and child welfare documentation requirements.
Familiarity with ACS Connections or other electronic case record systems.
Comfort with telehealth platforms and virtual service delivery tools.

Responsibilities

Provide weekly supervision to four Case Planners, including coaching, performance evaluations, professional development, and ongoing feedback.
Oversee daily case planning operations, including caseload assignments, staff schedules, training compliance, workload distribution, and coverage needs.
Monitor staff performance, ensure accountability, and address concerns in collaboration with the Clinical Director.
Oversee case planning and permanency services for youth in residential placement, trial discharge, suspended payment, and other applicable placement statuses.
Ensure required youth and family contacts, home visits, safety assessments, family engagement, and community outreach are completed in accordance with agency and ACS requirements.
Monitor permanency planning, service coordination, court appearances, and participation in Family Team Conferences and other required case conferences.
Ensure accurate and timely completion of FASPs, PHRs, progress notes, court reports, service plans, and other case planning records in CONNECTIONS and MyAvatar.
Complete required supervisory reviews in CONNECTIONS, maintain supervision records, and monitor documentation compliance through routine audits and follow-up.
Oversee incident reporting, including AllTrac documentation, and ensure safety concerns are assessed, reported, and escalated appropriately.
Collaborate with ACS, families, community providers, and interdisciplinary team members to support youth safety, permanency, and continuity of services.
Participate in treatment team meetings, administrative conferences, quality improvement initiatives, and implementation of the Integrated Treatment Model (ITM).
Provide direct case planning support, attend court hearings or conferences, and respond to urgent program needs when supervisory coverage is required.
Perform additional duties assigned by program leadership to support program operations, team needs, and continuity of service.