Residential Clinical Supervisor

Community Counseling Solutions • Hermiston, OR

6h • Hybrid

About The Position

The Clinical Supervisor of REACH plans, assigns, directs, and reviews the clinical work of personnel. They ensure that the relevant Oregon Administrative Rules (OARs) are adhered to, monitor quality assurance, and develop and monitor treatment protocols. In addition, the position will carry a caseload and conduct comprehensive assessments, develop treatment plans, and provide quality clinical care. The clinical services at REACH, while delivered in a residential facility, fall under the scope of outpatient services per the Oregon Health Authority. As such, services fall under the outpatient section of the Oregon Administrative Rules and are included in the GOBHI (OHP) contract requirements.

Requirements

• Master's degree from an accredited university in psychology, social work, or other human services-related field and two years of post-graduate experience in the delivery of clinical services.
• Certified Mental Health Investigator, or ability to obtain certification.
• If this position is not a Licensed Professional Counselor, Licensed Clinical Social Worker, or a Ph. D., the position needs to obtain a Certified Alcohol and Drug Counselor certification.
• Knowledge of the diagnosis and treatment of mental illness and addictions and principles of counseling.
• The ability to use independent judgment including finely developed decision-making, planning, analytical, and organizational skills.
• Ability to prepare and maintain detailed and accurate records.
• Ability to communicate and coordinate well with a diverse population including staff members, professional consultants, agencies, customers, and members of the general public.
• Ability to understand, interpret, and apply laws, regulations,s and administrative rules related to mental health and chemical dependency.
• Ability to learn and implement CCS procedures, regulations, and requirements with respect to procurement, budget, safety, operations, and organization.
• Must be a self-starter and demonstrate the ability to supervise and assign work to subordinates; ability to work effectively with other employees and the general public.
• Good organizational and time management skills are essential.
• Must be able to work with minimal supervision.
• The position requires the handling of highly confidential information.
• Must adhere to rules and laws pertaining to client confidentiality.
• Must be able to communicate effectively in both written and oral formats.
• Must have the ability to present and exchange information internally across teams and co-workers, and externally with clients and the public. Information communicated ranges from routine/basic to complex and confidential information.
• Must hold a valid driver's license and be insurable or carry insurance for client service purposes and for travel between business offices, and the community, and to attend required meetings and/or trainings.
• Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380.
• Must have excellent typing skills, have knowledge of basic office software programs, and the ability to effectively use such software.

Responsibilities

• Provide clinical supervision and oversight on a daily and regular basis to assigned clinicians and Qualified Mental Health Associates.
• Ensure that care is of the highest clinical standards and consistent with CCS philosophy and policy.
• Ensure that assigned clinicians are apprised of current evidence-based practices (EBP’s), implement EBP’s, and ensure that the agency is meeting or exceeding standards of good clinical outcomes.
• Ensure that all paperwork by the clinical staff is completed in a professional and timely manner, and provide supervision when this goal is not being met.
• Ensure that the quality of clinical work is superior and completed in a professional manner, and provide supervision when this goal is not being met.
• Participate in the on-call rotation at REACH and may be asked to participate in on-call rotation for crisis services.
• Ensure knowledge and application of CCS personnel policies and procedures.
• Recruits, hires, and trains new staff. Provides supervision and conducts performance evaluations.
• Follows policies for employee discipline and termination when necessary.
• Works to resolve conflict as appropriate and provides positive leadership.
• When necessary, in consultation with the Facility Administrator, Human Resources Specialist, and/or the Executive Director, engage in disciplinary actions.
• Report all cases of abuse or neglect to the proper agency, or ensure that all cases are reported.
• Provide follow-up and complete all investigative reports when required, as well as implement safety plans.
• Initiate holds, provide civil commitment investigations, and work with the hospitals, case workers and the state, and other individuals/agencies for all individuals in the civil commitment process.
• Schedule and participate in meetings with other agencies to ensure continuity of service delivery and ensure that CCS is highly regarded by other community partners.
• Maintain a caseload.
• Provide quality individual, group, and family counseling services.
• Ensure that all paperwork is professional and timely.
• Follow the grievance process for consumer complaints and work diligently to resolve complaints.
• Ensure that the agency is meeting or exceeding all of the requirements for the relevant OARs, as well as the clinical contractual requirements as required by Greater Oregon Behavioral Health (GOBHI) and other mental health organizations.
• Ensure that clients are scheduled in a timely manner.
• Work with the Assistant Administrator to ensure clinical staff coverage by overseeing vacations, sick leave, training, etc.
• Work with contracted prescribers to put together schedules and ensure that the service delivery is well coordinated for prescribers and the customers they see.
• Consult with prescribers to coordinate medical treatment.
• Work with Quality Assurance Coordinator to ensure that clinicians are meeting quality assurance standards.
• When requested, participate in internal administrative meetings.
• Hold regular clinical staff meetings.
• Communicate with members of the public to inform the public about our services, and speak with groups about our services and/or specific areas of mental health and alcohol/drug programs.
• Serve on various boards or committees in the community as it relates to program services.
• Participates in seclusion and restraint practices, as needed.
• Transport clients as needed.
• Other duties as assigned.

Benefits

• Health, dental, and vision insurance
• 401K match
• Potential for tuition reimbursement
• Generous paid vacation
• Paid holidays
• Relocation Benefit if moving over 100 miles of up to $4,000, depending on distance
• Student loan forgiveness
• Paid licensure supervision.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level