Clinical Supervisor

Recovery Centers of America•Westminster, MA

About The Position

The Clinical Supervisor organizes, monitors, and oversees therapeutic functions and services provided by therapists within assigned programs. The position may include a reduced client caseload and provides clinical support, supervision, and monitoring for program therapists. The Clinical Supervisor serves as a liaison between clinical staff and the Clinical Director, develops programs, trains clinical staff, and maintains professional relationships with collateral agencies. The role oversees mental health and alcohol and other drug (AOD) clinical services, including record keeping and direct services, and ensures compliance with applicable regulatory requirements, HIPAA, and documentation standards. The Clinical Supervisor reviews treatment plans, case notes, and correspondence; facilitates weekly case conferences; monitors treatment-plan submissions; assigns cases; and coordinates with referral sources, agencies, and therapists. The position also ensures supervision records are filed and significant incidents are reported within 24 hours. Responsibilities include hiring, training, and managing employee performance through coaching, counseling, career development, and disciplinary actions. Duties may change at any time. Work may take place in professional offices, clinics, hospitals, or outpatient facilities. The role involves active work with patients and primarily local business-day travel, with some out-of-area and overnight travel possible.

Requirements

  • Master’s degree in a human services field, such as social work, psychology, counseling, nursing, addiction counseling, or a related field.
  • LCADC, LCSW, or LICSW licensure.
  • Three years of experience providing clinical supervision to an interdisciplinary team in a similar substance use disorder treatment environment.
  • Ability to consistently maintain and chart documentation in accordance with regulations.
  • Knowledge of substance abuse treatment modalities and related issues, including AIDS and dual diagnosis.
  • Strong leadership and people-management skills.
  • Ability to recruit, train, and supervise staff.
  • Strong knowledge of county, state, and federal regulations.
  • Strong oral and written communication skills.
  • Exceptional analytical and problem-solving skills.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Ability to collaborate with other health professionals and leaders from other disciplines.
  • Ability to coordinate project components while balancing scope, time, cost, and quality.

Responsibilities

  • Oversee, supervise, and provide quality assurance for mental health and AOD clinical services, including record keeping and direct services.
  • Ensure clinical services comply with county, state, and federal regulations, HIPAA, and applicable documentation requirements.
  • Review treatment plans, case notes, and written correspondence for regulatory compliance.
  • Facilitate weekly team case conferences to coordinate treatment plans and service utilization and support comprehensive patient care.
  • Monitor initial and renewal treatment-plan submissions for quality and timeliness.
  • Assign cases to therapists and paraprofessionals as needed.
  • Coordinate and mediate among referral sources, other agencies, and therapists as needed.
  • Ensure supervision documentation is completed and submitted for filing.
  • Ensure significant incidents are reported through an Incident Report within 24 hours.
  • Hire, train, and provide employee performance-management feedback, including coaching, counseling, career development, and disciplinary actions.
  • Provide clinical support, supervision, and monitoring to therapists assigned to the program.
  • Develop programs, train clinical staff, and maintain professional relationships with collateral agencies.
  • Serve as a liaison between primary clinical staff and the Clinical Director.
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