CLINICAL SUPERVISOR

Guardian Recovery•Plano, TX
•$73,000 - $100,000•Onsite

About The Position

The Clinical Supervisor is responsible for 24-hour management of all clinical functions within the assigned program, such as Detox, PHP, or IOP, and provides effective leadership to clinical staff. The role directs program activities in accordance with applicable state and federal regulations, supports the facility’s clinical philosophy, and works collaboratively with the Clinical Director. The supervisor also provides direct care, maintains a client caseload that varies by level of care, and helps ensure a safe, therapeutic environment and high standards of care for clients and staff. The position is based at the Dallas Addiction Center in Plano, Texas. The schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m., with on-call responsibilities. The role serves adults and requires a master’s degree in psychology or social work, along with an active, unrestricted Texas license appropriate to the program area. The supervisor manages clinical staff operations, performance, development, scheduling, quality activities, and communication across departments while protecting client privacy and following facility policies and procedures.

Requirements

  • Master’s degree or higher from an accredited college or university in psychology or social work.
  • Three years of management experience in a substance abuse or behavioral health setting, including continuous quality improvement and Joint Commission standards.
  • For substance-use programs in Texas: active, unrestricted license as an LPC, LCSW, LCDC, or LMFT.
  • For mental-health programs: LPC-S with five years of licensure, LCSW-S with three years of licensure, or an LCDC license with CCS; an active, unrestricted LMFT license is also listed.
  • Ability to provide clinical leadership, supervision, staff performance evaluation, and program management.
  • Ability to communicate administrative, clinical, and emergency procedures clearly and accurately.
  • Ability to protect confidential client information and follow company policies, procedures, and infection control guidelines.
  • Availability for a Monday–Friday, 9:00 a.m.–5:00 p.m. schedule and on-call responsibilities.

Nice To Haves

  • Communication skills related to all levels of management staff are preferred.
  • Additional addiction-treatment certification, such as Certified Clinical Supervisor (CCS), may be preferred.

Responsibilities

  • Directly manage and supervise Primary Therapists, Case Managers, and Group Facilitators.
  • Execute the clinical philosophy in programming through education, training, and clinical supervision.
  • Ensure staff performance and the client experience meet high standards of care.
  • Provide direct care at all levels of care and carry a client caseload, with caseload size varying by level of care.
  • Facilitate supervision meetings and training for the clinical team at the direction of the Clinical Director or in the Clinical Director’s absence.
  • Assess therapists’ and case managers’ performance and address shortcomings and areas for improvement.
  • Participate in training new personnel.
  • Conduct process, educational, chemical dependency, and other groups as assigned.
  • Build and maintain a cohesive treatment team.
  • Identify shortfalls in clients completing the full continuum of care and implement corrective action.
  • Interface with leadership and ownership regarding the organization’s vision and objectives.
  • Facilitate involuntary commitments, including Marchman Acts and Baker Acts.
  • Create staff schedules for program clinical staff; approve PTO and review and approve timecards for case managers and therapists.
  • Assist with human resources issues related to clinical staff.
  • Interview candidates for program clinical staff positions.
  • Attend quarterly Clinical Peer Review Committee meetings.
  • Complete quality audits and follow up on client surveys; perform QP signing of charts.
  • Manage the intern program.
  • Maintain an effective clinical organizational structure and delegate appropriate authority for assigned responsibilities.
  • Implement plans to improve performance and provide staff development through supervision and education.
  • Facilitate communication with ancillary services and attend clinical and administrative meetings to share information across departments.
  • Meet with clinical staff weekly and work collaboratively with the Clinical Director.
  • Communicate administrative and clinical policies and procedures, and emergency procedures, clearly and accurately to staff.
  • Direct and supervise program activities and ensure clinical staff meet education and licensure requirements.
  • Evaluate clinical staff in a timely manner against specified performance standards.
  • Adapt to changes in the work environment.
  • Follow infection control guidelines and provide a safe, therapeutic environment for staff and patients.
  • Assist in formulating standards for patient care.
  • Protect the privacy of client information in accordance with company policies, applicable federal and state law, and professional standards.
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