MCIS Clinical Supervisor (PT/PD)

Wellmore Behavioral Health•Waterbury, CT

3d•Hybrid

About The Position

Wellmore, Inc. is seeking a Clinical Supervisor (Team Leader) for its Per Diem Mobile Crisis Intervention Services (MCIS) program. MCIS provides home and community-based responses to children and youth experiencing a behavioral or psychiatric crisis. Services include evaluation and assessment, home & community-based services, outreach, case and care management, individual and family therapies, crisis intervention, record keeping, and collaboration with other professionals and community services. MCIS operates 24/7/365 and covers the greater Waterbury, Danbury, and Torrington regions. Staff may be asked to adjust schedules based on workflow. The Clinical Supervisor provides direct service and day-to-day management, including staff supervision and assistance with program development and implementation. This role oversees and monitors the clinical work of MCIS staff, manages case flow, handles crisis support and disposition, supervises staff, tracks data, ensures documentation, coordinates care, and collaborates with community partners. The supervisor works with the management team to ensure programmatic metrics and outcomes are met. Clinical Supervisors are assigned a primary shift but may cover other times and may conduct home visits, assessments, or crisis evaluations as needed. They are required to carry a company-provided smartphone and respond to calls for assistance in person or by phone.

Requirements

Master’s degree in marriage and family therapy/social work/counseling and a valid Connecticut license as a LMFT, LCSW, LPC, or a Doctorate in psychology and a Connecticut license as a psychologist.
Two years’ post graduate clinical experience working with children, adolescents or families.
Experience with supervision.
Ability to maintain the utmost confidentiality of both agency and client matters.
Understanding and ability to display the clinical knowledge and expertise necessary to perform crisis intervention.
Knowledge of cultural diversity and capability of displaying cultural competency.
Ability to display knowledge and expertise in clinical theory and practice as it relates to the populations served by Wellmore.
Capability of working as a part of a team.
Ability to effectively communicate with both families and professionals (in writing and verbally).
Valid driver’s license, reliable transportation, and valid auto insurance.
Active CT license as a mental health provider (e.g., LCSW, LMFT, LPC).

Nice To Haves

Working knowledge of the greater Waterbury, Danbury or Torrington regions.
Bi-lingual (Spanish-English) preferred.
Four years’ experience.
Experience with training/onboarding and supportive data management/analysis is preferred.
Experience in family therapies and/or training in family systems theory and practice are also preferred.

Responsibilities

Provide clinical oversight and supervision to mobile crisis staff providing crisis response in homes, schools, and communities.
Implement the Mobile Crisis model of intervention according to statewide standards with high quality of clinical care, mobility, response time, and outcomes.
Consult with clinicians on all case disposition regarding safety, risk assessment, and support needed to deescalate or reduce risk.
Supervise the day-to-day activities of assigned staff/interns and assist in the development and implementation of Mobile Crisis services.
Participate in the MCIS management team for tasks associated with program implementation, training, onboarding, data collection/verification/analysis, and documentation.
Review and approve all clinical documentation for staff to ensure adherence with corporate compliance standards for diagnostic evaluations, treatment plans, safety, and discharge/disposition plans.
Collaborate with local hospital emergency department staff to develop protocols that promote partnership and quick disposition of high-need youth.
Cover and support staff and families with home visits, assessments, and/or consultation during high workflow periods.
Support the implementation of monthly staff meetings and training opportunities.
Work professionally and in tandem with a variety of community entities including parents, schools, police, Emergency Department staff, external mental health providers, and DCF.
Participate in local community outreach, education, and networking with schools, agencies, and towns.
Participate in management responses to community crisis as defined by agency emergency response protocol.
Complete other duties and responsibilities as assigned by the Project Coordinator, Director, or agency leaders.