Clinical Supervisor

PROMESA R.H.C.F.•New York, NY

38d•$0 - $75,000

About The Position

Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond for over 50 years. As one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, we serve over 150,000 individuals annually. Our programs cater to individuals of all ages and developmental levels, from young children in daycare to older adults in senior centers. Our extensive array of community-based services are fully integrated, bilingual, and culturally competent.

Requirements

Must be a Qualified Health Professional (QHP) to provide clinical supervision in good standing with the appropriate licensing or certifying authority, as applicable.
Certified Advanced CASAC (CASAC-A); or Certified Master CASAC (CASAC-M); or Licensed Master/Clinical Social Worker (LMSW, LCSW); or Licensed Mental Health Practitioners (LMHC, LCAT, LMFT, Psychoanalyst); or Certified Rehabilitation Counselor (CRC).
CASAC-A – Bachelor’s degree
CASAC-M – Master’s degree
LMSW, LCSW, LMHC, LCAT, LMFT, Psychoanalyst and CRC requires Master degree.
3+ years previous relevant clinical work experience in the substance use disorder field of which one year must be supervisory.
Must obtain Mandated reporter (2 hours) within thirty (30) days.
OASAS Substance Use Disorder training required to be completed within one year of hire date: Medicated Assisted Treatment (MAT); Screening, Brief Intervention and Referral to Treatment (SBIRT); Confidentiality (3 hours); Canon of Ethics (6 hours); Clinical Supervision I & II (total 30 hours).
Ability to use business acumen to exercise good judgment and decision-making.
Ability to deal with sensitive issues with diplomacy and discretion.
Must be able to multi- task with strong organizational skills.
Efficiency and time management.
Excellent interpersonal skills and able to communicate both verbally and in written form.
Commitment to cultural diversity and sensitivity.
Ability to maintain a professional demeanor under pressure and operate with a keen sense of urgency and commitment to quality.
Ability to work effectively in an organizational setting and understands how to utilize the chain of command to resolve problems and bring program development ideas forward.

Responsibilities

Responsible for the daily operations and performance of the OTP program.
Manage OTP clinic operations to budgeted and planned results.
Work closely with staff via weekly supervision to ensure the completion of performance goals.
Provides ongoing, regular feedback and performance evaluation to clinicians on the quality and timeliness of their clinical work as well as their caseload.
Solicits feedback from clinicians regarding supervision and whether needs are being met.
Monitor caseloads and ensure the supervisees comply with all agency, clinical, legal and ethical practices.
Review and co-sign supervisees’ clinical documentation to include but not limited to methadone dose change request forms, bio-psychosocial history, initial treatment plans and treatment plans reviews.
Becomes familiar with APG and ICD-10 billing codes to include DSM V diagnosis codes.
Oversight and monitoring of billable hours of service required.
Provide support, training, and remediation where needed to assist supervisees in meeting program’s billing expectations and caseload requirements, charting, recordkeeping, documentation standards and all other quality assurance standards.
Communicate any concerns about quality of clinician’s work to Program Director in a timely manner.
Become familiar with ACACIA policies and procedures and implements in OTP program.
Ensures all administrative and clinical policies and procedures are implemented appropriately and effectively.
Also ensures all medical and other services to which patients may be referred are known to staff and made available to patients.
Communicate with and ensures compliance with regulatory bodies (OASAS, Joint Commission, SAMHSA, DEA, HIPPA) to include state and federal regulations.
Assist with partnering opportunities, linkage/support agreements and other critical relationships to drive census growth and meet regulatory requirements.
Work closely with Medical Director, Program Director, and Operations Director in a variety of areas including but not limited to: compliance with federal and state rules; laws and regulations; compliance with Joint Commission, SAMHSA, OASAS and DEA; performance improvement initiatives; measure of success; productivity goals; quality client care; customer service; operational enhancement; growth of client census; contractual requirements; standardization and conformity; best practices and plans for continuous improvement.
Become familiar with Joint Commission and OTP federal and state laws, regulations, etc. and the applications of such.
Participate in community relations and development activities to drive and maintain census.
Identify and implement tactical steps to increase and retain census.
Work with clinic team to ensure operations are prepared to handle increased census.
Identify training needs and makes recommendations to the Program Director.
Provides education and training opportunities to all staff to meet required training needs for OTP program.
Participate in community relations and development activities to drive and maintain census.
Participate collaboratively as part of a multidisciplinary team, able to proactively collaborate with other supervisors and program director to ensure best possible training for supervisees and service delivery for clients.
Facilitate weekly case conferences and group supervision; monthly clinical and medical staff meetings to include incident reporting, client satisfaction surveys, PI, QI and chart review findings.
Participate in Acacia meetings, program meetings and required trainings as required.
Contribute to a six month and annual performance evaluations of clinical staff.
Helps clinicians identify personal development goals for the year and collaboratively monitors progress toward these goals.
Perform additional relevant duties as requested by supervisor/management.