Clinical Supervisor

UNITED COMMUNITY SERVICES•West Des Moines, IA

15d•Onsite

About The Position

UCS Healthcare is seeking a Clinical Supervisor for their West Des Moines clinic location. This is a full-time, exempt position reporting to the Clinical Director. UCS Healthcare emphasizes a culture of mutual respect, putting people first as an integrated healthcare non-profit. They offer a robust benefits package, including paying for a majority of health insurance premiums, and provide opportunities for advancement. The organization values inclusivity and encourages employees to bring their authentic selves to work. The mission is to create hope for healing and lifelong well-being, with a commitment to supporting working parents through family-friendly policies. The role involves clinical supervision, ensuring ethical and legal standards are met, maintaining clinical files, and promoting integrated patient-centered care with compassion. Team members must adhere to all applicable laws, regulations, and UCS policies, including patient confidentiality and HIPAA/42CFR part 2. The position requires following core values, working effectively in a team, and providing patient-centered services.

Requirements

Minimum of a bachelor’s degree
5 years of having a full CADC.
Four years’ experience in Human Services or related field.
Productive supervisory and leadership skills.
Ability to prioritize tasks and to delegate when appropriate.
Ability to regulate in a fast paced, potentially high stress environment.
Must possess excellent verbal and written communication skills.
Must have superior problem solving and decision-making skills as well as strong analytical skills.
Must be a talented and effective team builder.
Excel in management and leadership skills.
Must be detail oriented with strong organizational skills.
Must have standard computer skills.
Must have strong negotiation and persuasion skills.
Must have the ability to execute fair and sound judgment.
A valid driver's license is required and liability insurance or an equivalent means of reliable personal transportation and coverage as travel within the state of Iowa may be necessary.
Must have the ability to travel to all 3 UCS clinic locations (West Des Moines, Ankeny, and Knoxville).

Nice To Haves

Master’s degree in behavioral health or related field.
Five years’ experience in Human Services or related field.
IADC/IAADC by the State of Iowa.
LMHC/LISW with 3 years of having a full license.

Responsibilities

Oversees and develops daily workflows of the department.
Has the ability to complete assessments within scope of license, provide both individual and group sessions as required and maintain own caseload in accordance with assigned duties.
Provides observation to direct reports of both individual and group sessions at regular intervals.
Coordinate delivery of treatment modalities.
Ensures that Evidence Based Practices (EBP) are being successfully integrated into groups and counseling sessions by training, and monitoring counselors through observed supervision.
Maintain and document data on clients served in a well-organized fashion.
Identifies quality assurance and risk management issues and brings them to the attention of the Clinical Director.
Monitors the use of resources to determine when there is a need for additional staff and brings requests to Clinical Director.
Receive, evaluate, and implement assessments from referring agencies and perform assessments as needed.
Consults with and supports clinical staff in both individual and group supervision focusing on counselor ability to perform their jobs appropriately with the welfare of clients in mind and ensures the integrity of clinical services.
Follow all Federal, State of Iowa, and agency policies and laws, including those pertaining to patient confidentiality, including HIPAA/42CFR part 2 and CARF requirements.
Updates employees on new and amended government regulations and changes in health insurance and requirements of Value Based Care.
Helps strengthen communication among employees in a clinical environment.
Familiar with the Code of Ethics for each staff member on the clinical team based on their credential and license board.
Provide direct supervision, guidance, and performance management to direct reports.
Assist with training and onboarding of team members, using effective techniques to promote team development.
Create goal setting and cascading annual goals for team members.
Responsible for interviewing and selection of team members.
Effectively delegate to accomplish goals and to build team members’ capability and confidence.
Coach and mentor team members; receive and provide feedback in a constructive way that builds confidence within the team; address performance issues as needed in a timely manner.
Completion and maintenance of required recordkeeping including but not limited to applicant tracking, onboarding, supervisions, and annual reviews.
Complete required training in a timely manner.
Other duties as assigned.