Clinical Supervisor

Leaps & Bounds Pediatric Therapy Inc•Norco, CA

1h•Onsite

About The Position

Leaps & Bounds Pediatric Therapy is a multidisciplinary outpatient private practice. We are a growing and fast-paced campus that offers Physical, Occupational, and Speech therapy services in a traditional clinical setting, as well as on our ranch, with the incorporation of the horse as part of a comprehensive evidence-based plan (hippotherapy.) At Leaps & Bounds, the family is at the center of our mission, we work together to help children reach their therapy goals and improve the quality of life for our families. We celebrate all abilities and advocate for the children we serve. We are appreciative of the opportunity we have to make a positive impact on our communities by providing families with quality care. If you are looking for opportunities of professional and personal growth, this is the place for you! Leaps & Bounds Pediatric Therapy provides employees with substantial support and training, including continuing education opportunities. We highly encourage collaboration between all three disciplines, to help our children reach their full potential. The Clinical Supervisor will support the Clinic Director in ensuring smooth, efficient, and high-quality clinical operations within the clinical team. This role provides administrative, operational, and clinical support to maintain excellent patient care, organized workflows, and effective communication across the clinical team.

Requirements

Must be a licensed Speech, Occupational, or Physical therapist in the state of California.
Maintain valid licensure, certifications, or equivalent as requested by an appropriate state agency.
Minimum of 2+ years of supervisory experience required.
Must be available to work flexible schedules including weekends, evening, and holidays.
Ability to problem solve by finding creative solutions and following-through.
Demonstrate a positive attitude, professional conversational skills, and enjoy working with families and patients.
Ability to work independently and within a team.
Ability to handle multiple tasks simultaneously and manage one's own time appropriately.
Able to engage families in a clear and professional manner.
Demonstrate the ability to act in a professional manner and maintain competency in a fast-paced work environment.
Proficient in the use of MSWord, Excel, PowerPoint, Outlook, Raintree.
Excellent written and verbal communication skills and the ability to use discretion with regard to confidential matters.
Ability to multitask and operate in a loud, busy environment.
Ability to work well under pressure and meet deadlines, goals, and targets.
Demonstrate sound judgement making skills.
Ability to work in a high paced work environment, while maintaining attention to detail and a high level of accuracy.
Demonstrate a high level of resiliency by being flexible and adapting to changes quickly.
Demonstrate enthusiasm about the Company’s mission, the role, and enjoy working in pediatrics.
Continuously working towards advancing skillsets.
Ability and willingness to sit or stand at a desk for long periods of time.
Intermittently twist to reach equipment or supplies surrounding desk.
Use telephone and computer keyboard on a daily basis.
Requires standing/walking/reaching and bending throughout shift.
Ability and willingness to lift, lower, push, carry, or pull up to 40-50 lbs. on an as needed basis.

Responsibilities

Supervise all day-to-day clinical operations of the site, ensuring a smooth, safe, efficient, and family-centered environment for patient care.
Collaborate with the Clinic Director on everything that happens at the site, including but not limited to clinical staffing, patient flow, scheduling, and administrative processes.
Maintain compliance with all organizational policies, healthcare standards, safety expectations, and documentation requirements, and legal business compliance.
Monitor and adjust clinic flow throughout the day, week, and month, to meet productivity goals and ensure timely support for families.
Hire all new clinical employees, and properly onboard them by ensuring equipment, access, and training materials are prepared prior to start dates, in collaboration with HR and Headquarters.
Assist, develop, maintain, and implement training and onboarding programs to properly onboard new employees. Ensure employees are proficient and meet standards based on graded assessments/competencies, according to the established timeline.
Provide daily leadership that fosters an engaged, collaborative, and high-performing team of therapists, administrative staff, and support personnel.
Ensure staff have the tools, materials, and guidance needed to perform at a high level and deliver exceptional care and meet their productivity expectations/targets/goals.
Conduct effective routine check-ins, coaching, and performance discussions to reinforce quality, professionalism, and accountability.
Manage schedules, staffing coverage, time-off requests, and adjustments needed to support steady patient care operations.
Promote a positive, inclusive culture that prioritizes teamwork, communication, and shared commitment to the mission.
Responsible for clinic productivity metrics, such as schedule utilization, therapist billable hours, percentage of arrival, advanced schedule, and documentation timeliness.
Responsible for collaborating with HR and Clinic Director on employee cycle, including but not limited to recruitment, onboarding, performance management, and offboarding.
Support clinicians in their daily patient flow by handling overall arrivals, treatment room usage, and clinical transitions, as needed.
Conduct team meetings, prepare agendas, and generate follow-up notes for shared storage.
Provide weekly report to Clinic Director and Headquarters.
Serves as a clinical mentor across disciplines to promote consistent, high-quality patient care.
Provide clinical insights to help the Clinic Director assess patient flow needs, program development, and resource allocation.
Promotes a culture of peer-to-peer feedback to improve and maintain quality of service.
Manage inventory of clinical tools, therapeutic materials, standardized assessments, and specialty equipment, ensuring accessibility and readiness, and report needs to the Site Manager.
Help maintain clinical continuity by identifying gaps or barriers in treatment flow, such as but not limited to signed plan of care, authorizations for services, need for reassessments, expiring plan of care, and communicating needs to the Site Manager/Headquarters.
Support the Administrative team in upcoming clinical deadlines (evaluations, reassessments, documentation timelines), as needed.
Coordinate with the Clinical Fieldwork Coordinator on student placement logistics.
Support internal quality efforts by helping prepare documentation, track forms, and organize materials needed for clinical reviews.
Support clinicians in preparing evaluations, reassessments, progress updates, intensives, and transitions of care.
Serve as an on-site clinical resource for the Site Manager and therapists, offering guidance on treatment logistics, clinical tools, session planning needs, and patient-care coordination.
Ensure clinicians have appropriate materials, resources, and therapeutic tools ready for patient care, and ensure tools are in good working conditions.
Represent clinical needs and operational concerns to the Site Manager to enhance patient care and staff support.
Ensure clinical spaces are therapeutically equipped, clean, and fully supplied.
Execute clinical scheduling adjustments and coordination of patient needs, including but not limited to clinician call outs, unexpected patient arrival, etc.
All other duties assigned by leadership.