Clinical Supervisor

Lutheran Community Services NorthwestEverett, WA
Onsite

About The Position

Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope. As an employer of choice, LCSNW is deeply committed to supporting its employees by providing resources, tools, and care that allow them to focus on delivering Health, Justice, and Hope to the communities served. The Clinical Supervisor will model and encourage direct, professional communication among staff, facilitate a positive staff support network, and ensure new agency information and policy changes are understood and implemented successfully. This role requires awareness and sensitivity in delivering client services, particularly concerning the cultural and socioeconomic characteristics of the client population. The supervisor will operate in accordance with LCSNW personnel and administrative policies, RCWs, WACs, and professional ethical standards. Key responsibilities include providing and assisting the clinical manager in developing staff trainings, in-services, seminars, and other educational opportunities to ensure continued competence. The supervisor is also responsible for ensuring the accuracy and timeliness of required forms and oversight systems, such as timesheets, supervision logs, intervention documentation, and client outcome measures. Additionally, the supervisor will provide role and team coaching to staff, supporting their proficiency and assisting with documentation requirements on the electronic health record to reflect client progress and needs.

Requirements

  • 5 years of related experience in working within family systems, including in wraparound, outpatient mental health counseling, or inpatient levels of care, and experience in client chart maintenance.
  • Masters in social work, mental health counseling, or marriage and family therapy or related field.
  • LICSW, LMHC or LMFT is required upon start. Credentials may be required depending on individual program or location requirements.
  • Fluency in English, both spoken and written.
  • Intermediate mastery of business applications and productivity suites.
  • Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers.
  • Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle.
  • Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations.
  • Successfully completes tasks in a low noise environment.
  • Interacts with others and performs tasks in-person and through the use of technology, with moderate periods of stationary activity and minimal periods of increased physical activity including and not limited to supporting with setup for team-based trainings to support interactive learning environments.
  • Moves equipment/materials weighing up to 7 pounds.
  • Travels between worksites occasionally.
  • Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings, and faith-based settings such as churches.
  • Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program.

Responsibilities

  • Models and encourages direct, professional communication among staff members, and facilitates development of a positive staff support network, delivering new information around agency expectations and/or changes to LCSNW policy is understood and implemented successfully.
  • Demonstrates awareness and sensitivity in the delivery of client services as it relates to the cultural and socioeconomic characteristics of the population clients served.
  • Functions in accordance with the LCSNW personnel and administrative policies and procedures, RCWs, and WACs, and adheres to the ethical standards of a professional association.
  • Provides and assists clinical manager in developing staff trainings, in-services, seminars and other educational opportunities to ensure continued competence in skill areas, and attends required trainings related to WISe, supervision, and coaching.
  • Ensures the accuracy and timeliness of required forms and oversight systems requiring a supervisor’s approval, such as timesheets, supervision logs, intervention documentation, and client outcome measures.
  • Provides role and team coaching to staff, helping to further develop and highlight individual and group’s proficiency, including supporting staff in documentation requirements on the electronic health record to reflect client’s progress and needs.

Benefits

  • A 37.5 per hour work week to ensure work/life balance
  • Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
  • Employer-paid short- and long-term disability insurance
  • Life insurance coverage at no cost to you
  • Up to 2 weeks of vacation in your first year (based on hours worked)
  • Up to 2 weeks of sick leave (based on hours worked)
  • 12 paid agency recognized holidays
  • 2 floating holidays to use your way
  • 403(b) retirement plan with employer matching (eligibility applies)
  • Access to our Employee Assistance Program (EAP) for you and your family
  • Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status
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