Clinical Supervisor

Health Connect AmericaKissimmee, FL

About The Position

Health Connect America and its family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver. We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership. When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.

Requirements

  • Master’s degree in human services discipline, including, but not limited to: Social Work, Counseling, Marriage and Family Therapy.
  • At least two years’ experience working with children (experience can include internships, volunteer work, etc.).
  • AL: Must have completed a clinical practicum in area of study.
  • NC and VA: Must be registered or able to register as a QMHP (Qualified Mental Health Professional).
  • MS: Must be provisionally credentialed as a PCSS (Provisionally Certified Community Support Specialist) in Mississippi with eligibility to be fully credentialed as a CCSS (Certified Community Support Specialist).
  • TN: Must be eligible for professional licensure as a LPC, MFT, or LCSW.

Nice To Haves

  • Experience in supervising staff.
  • Family Centered Treatment and/or Fostering Solutions Certification.
  • Active professional licensure or eligible and on track to obtain professional licensure.

Responsibilities

  • Overseeing, managing, and supervising clinical services, programs, and staff dedicated to providing treatment services to clients.
  • Assisting with leading all facets of clinical program service delivery, including budgeting, marketing, staff recruitment, and supervision.
  • Communicating effectively with customers, staff, and stakeholders to address inquiries, concerns, and service needs.
  • Providing clinical and operational supervision, including caseload assignment, one-on-one supervision, staff development, and crisis support.
  • Supporting hiring, onboarding, orientation, and ongoing training of staff in collaboration with the Program Director.
  • Ensuring high-quality clinical services, including oversight of documentation, authorizations, compliance with timelines, and delivery of direct services as needed.
  • Leading and facilitating staff meetings to promote collaboration, communication, and performance improvement.
  • Ensuring compliance with all company policies, state regulations, and Council on Accreditation (COA) standards.
  • Participating in budgeting, financial review, and strategic planning activities at the regional level.
  • Collaborating on marketing, territory development, and relationship-building with referral sources to support growth.
  • Leading and overseeing evidence-based practice training, certification, and fidelity for Family Centered Treatment (FCT) and/or Fostering Solutions (FS) services, as applicable.
  • Participating in Quality Assurance/Quality Improvement activities, audits, and implementation of improvement plans.

Benefits

  • Flexibility in scheduling
  • Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.
  • Paid time off
  • Paid holidays
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Other voluntary insurance products
  • Access to a Health Navigator
  • Health Savings Account with company contribution
  • Dependent Daycare Flexible Spending Account
  • 401(k) Retirement Plan
  • Benefits Hub
  • Tickets at Work
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