Clinical Supervisor

Villa of Hope•Rochester, NY

19d•$25 - $42

About The Position

The Clinical Supervisor oversees the supervision and delivery of services to youth and families in grant-funded community-based initiatives. The role supervises therapists working at various offsite locations, carries a caseload, and coordinates with community sites to support high-quality treatment and productivity standards. The position requires flexibility as program needs change, collaboration across departments, and accountability to the Agency’s Mission, Vision, Sanctuary Commitments, and Strategic Plan. The Clinical Supervisor supports clinical services and staff through supervision, coaching, mentoring, training, performance management, and professional development. The role monitors documentation, clinical records, program reports, productivity, and outcomes; reviews treatment plans and case conferences; and provides direct services to clinic clients. The Supervisor also works with program directors to adapt services to community needs and grant opportunities, and partners with grant writers and external providers or funders on grant reporting and application content.

Requirements

Master’s degree in a human service field.
Required or eligible licensure as LMSW, LCSW, LMHC, LCAT, or LMFT.
One year of supervisory experience.
Two to three years of experience in mental health and/or substance use disorders treatment.
Strong clinical background and experience relating DSM-5 diagnoses, evidence-based practices, and other clinical topics.
Outpatient clinic and integrated treatment experience.
Experience working with diverse populations.
Strong computer skills in Microsoft Office, Excel, Word, and Outlook, and working knowledge of other relevant software.
Ability to drive, walk short distances, use stairs, and leave a location quickly.

Responsibilities

Comply with the Agency’s Code of Conduct, policies, and procedures, and maintain confidentiality and security of client and staff records.
Evaluate staff performance, address and monitor performance improvement plans, and monitor staff adherence to program and Agency standards.
Participate in and support continuous quality improvement across the Program, Department, and Agency.
Coordinate and monitor completion of required program reports.
Recruit and hire employees as needed using inclusive processes and attention to diversity and succession planning.
Provide supervision, direction, coaching, mentoring, training, and professional development opportunities to direct reports and therapists.
Ensure consistent application of Agency personnel policies and hiring practices; review onboarding surveys and adjust practices for quality improvement.
Promote diversity, equity, and inclusion in work with clients and staff, and recognize the diversity of youth and families served.
Identify service gaps and advocate and coordinate with community providers.
Participate in ongoing development of clinical services using models such as Sanctuary, Seven Challenges, Motivational Interviewing, CF-CBT, and FIT.
Provide individual and group clinical supervision and ongoing training to therapists.
Assist with planning and coordinating monthly trainings for clinic staff.
Assist staff with planning client activities, client needs, and staff development within budget allocations.
Monitor productivity requirements, no-shows, and cancellations; help clinicians address barriers to meeting productivity standards and develop and monitor plans.
Review and sign off on treatment plans and treatment plan reviews, and review case conferences at treatment team meetings.
Provide direct care services to clinic clients and carry a caseload.
Collaborate with program directors to adapt services in response to emerging community needs and grant opportunities.
Monitor program outcomes and communicate recommendations for continuous improvement.
Mentor and train clinical staff and/or interns, fostering learning and professional growth.
Take on roles as needed, including direct service, program development, and administrative tasks.
Partner with the Agency Grant Writer and/or external providers and funders to fulfill reporting responsibilities for existing grants and assist with content for applications for new grants.