Clinical Supervisor

The Jewish Board•The Bronx, NY

About The Position

The Clinical Supervisor is a member of the program’s leadership team at The Jewish Board’s Community Behavioral Health treatment programs. The role oversees new or innovative clinical services and models of care, provides clinical supervision and professional development for licensed staff, and ensures clients have timely access to quality clinical services. The position also supports program operations, staffing, regulatory compliance, and fiscal viability. The role uses a culturally affirming, person-centered approach to help individuals and families develop skills and resources, improve functioning, strengthen resiliency, and address health disparities in partnership with community organizations. The Clinical Supervisor may provide direct client services, including intakes and crisis interventions, as needed.

Requirements

  • Master’s degree in human services.
  • New York State clinical licensure as an LCSW, LMHC, or LCAT.
  • At least three years of experience working with adults living with mental illness.
  • Strong clinical group, family, and individual intervention skills.
  • Solid clinical skills and knowledge of evidence-based practices.
  • Good organizational, teamwork, and communication skills.
  • Ability to read documents for analytical purposes, including computer information and software.

Nice To Haves

  • Two years of supervisory experience is preferred.
  • Russian language skills are welcomed but not required.

Responsibilities

  • Identify gaps in program-level clinical services and develop potential solutions.
  • Lead implementation of evidence-based treatment or oversee innovative models of care in partnership with the Jewish Board training department and/or external agencies.
  • Ensure timely access to care by overseeing admissions, discharges, case assignments, and clinician caseloads.
  • Monitor client show rates and appointment availability.
  • Provide direct client services as needed, including intakes and crisis interventions.
  • Supervise crisis intervention services.
  • Implement quality improvement initiatives and participate in quality assurance activities, including chart reviews and utilization management.
  • Provide individual and group supervision to program staff.
  • Integrate recovery, rehabilitation, treatment, and vocational components of the program, as appropriate.
  • Monitor and follow up on program incidents.
  • Participate in hiring and orienting new staff.
  • Complete performance appraisals in a timely manner and address performance concerns appropriately.
  • Conduct or participate in staff training and development.
  • Monitor staff attendance and vacation scheduling to ensure program coverage.
  • Supervise staff as appropriate to licensure.
  • Plan and participate in other program activities.
  • Facilitate team meetings, case conferences, and other meetings as assigned.
  • Ensure the program and staff comply with applicable regulations and standards of care.
  • Use electronic databases to monitor billing and address fiscal or billing issues.
  • Identify and develop systems to improve program operations.
  • Serve as backup to other program leadership and assume operational responsibility in their absence.
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