Clinical Supervisor, Tissue Recovery Services

Gift of Hope • Itasca, IL

2d • Hybrid

About The Position

Supervise assigned staff in the day-to-day tissue recovery operations. Advance Gift of Hope's mission, vision and core values: providing compassionate service, contributing to outstanding teams and engaging as one of our passionate people committed to a positive culture that respects the dignity and worth of each individual. Adhere to all policies and procedures in carrying out the responsibilities of this position.

Requirements

• Associate’s degree in one of the life sciences or equivalent work experience
• Certified Tissue Bank Specialist (CTBS) or the ability to become certified within 18 months of hire/promotion
• 3 years experience in tissue banking and procurement, or equivalent work experience
• Demonstrated competency in all aspects of the tissue recovery process
• Familiarity with administrative procedures of a tissue department
• Ability to take initiative and implement projects with minimal guidance
• Ability to critically think through various situations and problem solve while still within the scope of policies and procedures
• Ability to lead, coach, and develop staff
• Ability to understand and communicate complex procedures
• Ability to interact effectively with coroners, funeral directors, and other external audiences
• Intermediate skills in Excel; basic skills in Word
• Ability to present information on organ and tissue donation to a wide variety of audiences

Responsibilities

• Supervise assigned staff including selection, scheduling, job duties, training and development, counseling, performance evaluation, recognition, promotion, disciplinary action and termination
• Provide input and recommendations for tissue-related policies and procedures
• Respond to Hospital Development staff on organ and tissue donation questions and/or concerns
• Provide direction to staff on the suitability of potential tissue donors for recovery and other clinical concerns based upon policy and procedure interpretation
• Function as Administrator-on-Call (AOC) per established schedule
• Conduct final disposition of discarded human tissue to contracted vendor
• Maintain and arrange for preventive maintenance and repairs of equipment and instruments at Itasca or Springfield location related to tissue recovery operations
• Make presentations to external organizations, on the organ and tissue donation process, as requested by the Communications Department with the approval of the Manager, Tissue Recovery Services
• Represent Gift of Hope at public awareness events to promote organ and tissue awareness
• Develop and maintain effective working relationships with all Gift of Hope tissue processors and affiliates
• Provide or participate in the training and continuing education of staff on tissue donation process
• Spend 40% or more of work time performing, observing and/or facilitating tissue recoveries
• May be required to act as a recovery tech or a coordinator on procurements
• Track data on staff’s clinical performance
• Develop and implement processes to ensure staff’s clinical performance is meeting or exceeding targeted goals
• Train/coach staff as necessary to clinical tissue recovery expectations
• Work collaboratively with the designated clinical trainer to reinforce, change, implement departmental policy/procedures
• Other duties as assigned

Benefits

• Medical, dental, vision, disability and life insurance options for full-time employees
• Generous Paid Time Off (PTO) plan
• 403(b) retirement plan with company match
• Tuition Reimbursement up to the IRS-allowed maximum
• Personalized learning and educational development opportunities
• Monthly cell phone and internet stipends
• Paid Parental Leave
• Annual Employer-funded Lifestyle Spending Accounts to support wellness needs
• Support and counseling for personal, work financial or family needs through our Employee Assistance Program (EAP) and our partnership with Critical Incident Stress Consultants (CISC)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree