Clinical Supervisor - Registered Nurse

Community Health Centers of the Rutland Region•Bomoseen, VT

About The Position

The RN Clinical Supervisor serves as the clinical leader for assigned primary care and express care sites. The role supervises, develops, and supports nursing and clinical support staff; oversees day-to-day clinical operations; promotes consistency in clinical practice; supports workforce development; and ensures compliance with organizational policies, regulatory requirements, and evidence-based standards of care. In collaboration with Practice Managers, Practice Supervisors, providers, and the Clinical Administration team, the supervisor helps ensure safe, efficient, patient-centered care while advancing Community Health's mission, strategic priorities, team-based care model, and commitment to clinical excellence. The role provides site-level clinical supervision and operational support, reinforces clinical standards and workflows, supports quality and compliance activities, and communicates organizational initiatives to site staff. It also contributes to recruitment, onboarding, training, performance feedback, employee engagement, and retention efforts.

Responsibilities

Provide direct site-level clinical supervision to RNs, LPNs, Medical Assistants, and other clinical support staff at assigned primary care and express care locations.
Serve as the primary on-site clinical resource for questions about workflows, patient care processes, policies, standards of practice, and scope-appropriate responsibilities.
Promote accountability, professionalism, teamwork, patient-centered care, and consistent clinical practice.
Conduct regular staff check-ins or meetings to identify concerns, barriers, training needs, and workflow improvement opportunities.
Support clinical staffing coverage, workload management, and day-to-day problem solving during staffing shortages or operational disruptions.
Participate in recruitment, interviewing, onboarding, and orientation of clinical staff in collaboration with Practice Managers and Clinical Administration.
Partner with the Clinical Practice and RN Quality Manager to support training, competency validation, and ongoing staff development.
Identify performance concerns and provide coaching, mentoring, and corrective-action support in collaboration with Practice Managers and leadership.
Support annual clinical staff performance evaluations by providing feedback on site-level performance, teamwork, workflow adherence, and competency expectations.
Monitor day-to-day clinical operations at assigned primary care sites and address workflow, staffing, and patient-flow concerns.
Support efficient clinical workflows that promote access, quality, safety, and provider productivity.
Collaborate with Practice Managers to optimize provider support, team-based workflows, patient flow, and use of clinical support staff.
Implement and reinforce clinical workflows, practice improvements, and organizational initiatives developed by Clinical Administration.
Facilitate site-level adoption of new clinical programs, workflows, policies, and operational changes.
Ensure site-level adherence to clinical policies, procedures, evidence-based standards, and scope-of-practice expectations.
Monitor and reinforce compliance with infection prevention practices, medication management standards, vaccine storage requirements, patient safety protocols, and other assigned clinical standards.
Participate in clinical audits, quality reviews, and corrective action plans, focusing on site-level follow-through and sustained workflow improvement.
Escalate operational, compliance, patient safety, or clinical practice concerns through the appropriate chain of command.
Serve as liaison between site staff and Clinical Administration and facilitate communication of organizational initiatives, policy updates, and workflow changes.
Participate in leadership meetings and interdisciplinary committees as assigned.
Promote employee engagement and support retention initiatives.
Recognize and reinforce positive performance and team achievements.
Attend required meetings, work collaboratively as an organizational team member, follow the Community Health Code of Conduct, and perform other responsibilities consistent with the position's scope and purpose.