Clinical Supervisor MD

First Choice Community Healthcare•Edgewood, NM

1d•Onsite

About The Position

Under general supervision of the Medical Director and the administrative direction of the Health Center manager, the Clinical Supervisor serves as the lead physician at the designated clinic and provides and manages direct health care for a specified patient population. This role involves leadership, ensuring compliance with all clinical policies and procedures, and serving as a key liaison to the Medical Director regarding clinical and programmatic issues. The supervisor is responsible for working with the Health Center Manager and Nurse Flow Manager to ensure efficient patient care delivery, supervising other medical providers, and assisting in the hiring, evaluation, and training of various staff members. Additionally, the position involves planning and evaluating clinic protocols, providing direction to staff in the absence of other managers, implementing quality assurance studies, managing site budgets, and participating in various committees and community activities. The Clinical Supervisor will also collaborate with the clinical leadership team to meet PCMH recognition requirements and assist in resolving conflicts and patient complaints.

Requirements

New Mexico Board Certified MD or Advanced Practice Provider
Completion of residency with board certification/eligibility in family practice, internal medicine, or pediatrics
Medical Specialty License or Certification
State of New Mexico and Federal DEA Certification
Board Certified or Board Eligible in Specified Area of Medical Specialty
CPR Certified
Knowledge of legal and ethical standards for the delivery of medical care
Knowledge of current principles, methods and procedures for the delivery of medical evaluation, diagnosis and treatment in area of expertise
Ability to observe, assess, and record symptoms, reactions, and progress
Ability to maintain patient confidentiality
Knowledge of relevant drugs and non-pharmaceutical patient care aids and ability to prescribe dosages and instruct patients in correct usage
Knowledge of community medical diagnostic and patient care services in area of medical expertise
Ability to supervise, advise, and train clinical professionals and/or students in area of expertise
Ability to maintain quality, safety, and/or infection control standards
Effective verbal and written communication skills
Ability to work both independently and in a team environment
Ability to develop and present educational programs and/or workshops
Knowledge and familiar with compliance program, cooperate fully and comply with laws and regulations
COVID-19 Vaccination required as a condition of employment

Nice To Haves

Previous training and experience working with underserved populations preferred
Bi-lingual (Spanish/English) preferred
Previous management training or supervisory experience preferred

Responsibilities

Provides health care services to FCCH patients as authorized by the medical license and in accordance with the FCCH Physician job description
Assume a leadership provider role which includes appropriate modeling and compliance with all clinical policies and procedures, serving as a team player, and maintaining the highest conduct of ethics and workmanship
Works with the Health Center Manager and Nurse Flow Manager to ensure systems are in place for providers to provide care to patients based on the federal standard of 4250 patient encounters per year per 1.0 FTE which averages 21-22 patient encounters per day
Provides primary medical care to patients based on the federal standard of 4250 patient encounters per year per 1.0 FTE which averages 21-22 patient encounters per day
Serves as the key liaison to the Medical Director regarding clinical and programmatic issues
Interviews the Nurse Flow Manager candidates and participates in the selection
In conjunction with Health Center Manger supervises the Nurse Flow Manager
Supervises the other medical providers within the assigned health center to include evaluating performance at 1 month, 3 month, 6 month and annually (month before anniversary date from date of hire), scheduling, and recommending action in disciplinary and termination matters. Meet with providers to give appropriate feedback and discuss any issues or concerns.
Assists the Nurse Flow Manager in hiring, evaluating and supervising clinical and laboratory support staff
Assists the Chief Operations Officer in the hiring and evaluating of the Health Center Manager
Assist with and conduct interviews of potential new providers to the clinic. Assist with the decision making of hiring new providers. Assist with the orientation of newly hired providers.
Assists the Health Center Manager and Nurse Flow Manager in planning, developing and evaluating clinic protocols and the medical aspect of clinic operations which are consistent with organizational medical policies and procedures
Provides direction to center staff in the absence of the Nurse Flow Manager and/or Health Center Manager in matters that require immediate supervisory attention, for example, patient complaints
Provides recommendations and implements protocols regarding quality assurance studies, clinical outcome measures and patient satisfaction, as ways to improve clinic operations and quality of care
Ensures that information received from the Health Center Manager and/or management team is disseminated and discussed with the personnel under his/her supervision as appropriate
Assists in the development of the site budget and is responsible for operating the center within the budget
Coordinates orientation for new staff and on-going training for all staff
Participates on FCCH committees and may serve as chairperson on quality assurance, medical education, and other committees
Encouraged to participate in the Albuquerque medical community activities
Assists in implementing and monitoring Quality Improvement Program at the respective site
Meet weekly with the other members of the clinical leadership team, i.e. the Health Center Manager (HCM) and the nurse flow manager (NFM), to discuss and help resolve on-going and new clinic-related issues. One hour a week of admin time is to be set aside for this meeting and an additional hour of admin time can be set aside to complete other tasks/duties at the discretion of the clinical supervisor and clinic.
Collaborate with clinic leadership team and PCMH coordinator in determining clinical workflow changes to meet requirements for PCMH recognition, and implement those changes among the providers and clinical staff
Sign off on all documents and medical records within the clinic that do not belong to a specific PCP or if needed, to cover for a particular provider for extended period of time (i.e. while on medical leave.)
Supervise locum tenens provider or mid-level providers as necessary within the clinic
Participate at the leadership meetings in a productive and team-oriented manner and as a representative of the site. Participate in Medical/Dental Committee monthly as appropriate. This will at times include minor assignments to assist the committee with the proposed changes or updates in clinical guidelines, policies, and procedures.
Assist in resolving conflicts between providers and/or staff when appropriate in a professional and ethical manner
Assist with patient care and complaints as indicated, enforcing and communicating the clinic’s policies and procedures when indicated
Report to the Medical or Assistant Medical Director when there are issues that involve their input or that of the management team or when concerns arise that are not able to be addressed on an individual site level
Medical Director will conduct evaluations of all Clinical Supervisors annually as appropriate
Ensures compliance with clinical standards of FCCH and of external regulatory agencies
Performs miscellaneous job-related duties as assigned