Clinical Supervisor - LPN/RN

Playground Management MSO LLC•Fayetteville, NC

13h•Onsite

About The Position

At Rainbow Pediatrics, we are dedicated to delivering exceptional, patient-centered care to children and families in our community. Our team combines clinical excellence with genuine compassion to create a supportive and welcoming environment for every child we serve. POSITION SUMMARY The Clinical Supervisor leads and oversees the patient care for multi-sites of the Practice by clinically and professionally setting the standard, by coordinating the multidisciplinary care of patients and by managing workflows.

Requirements

Active North Carolina LPN/RN license in good standing
Minimum of 5 years of experience in a pediatric or ambulatory care setting
At least 2 years of lead, supervisory , or team leadership experience

Responsibilities

Provide strategic as well as day-to-day management over clinical patient experience including patient flow, procedures to improve clinic efficiency, and management of team schedules, etc.
Collaborate and coordinate with the Patient Access team to ensure seamless operations.
Facilitate communication with the Clinical team and Providers to provide a family friendly experience.
Resolve clinical concerns from parents/guardians with empathy and professionalism.
Take an active part in the delivery of care.
Ensure that appropriate, accurate and concise records are maintained at all times (including patient records, mandatory staff training records, planned/unplanned leave, etc.)
Respond promptly to comments, complaints or issues raised by patients or families, escalating to Practice Manages as appropriate.
Assist with the implementation of evidence-based standards and guidelines for practice; participate in developing, implementing, and regularly revising the Safety/OSHA standards.
Oversight over multiple locations to maintain and manage inventory of all clinical supplies and vaccines (state and private).
Manage and maintain clinical budget understanding inventory and clinical supply costs as well as personnel costs (i.e., overtime, staffing, etc.)
Responsible to monitor clinical workflow, policies and procedures to ensure compliance and address any variances for improvement / training opportunities.
Keep up to date with changing policies, practices, and innovations within clinical and pediatrics, and contribute to, and be supportive of, on-going professional and service developments at the Practice.
Provide a high level of professional and clinical leadership, demonstrating clinical competence and expertise in pediatric care, display a sound knowledge of symptom management at all times.
Be familiar with, and ensure all clinical staff is familiar with, and adhere to Practice policies/procedures and guidelines; provide coaching / training as appropriate.
Oversee the VFC (Vaccine for Children) program, including but not limited to; ordering of vaccines, appropriate storage and handling of vaccines, accurate documentation of inventory in EHR, reporting, and ensuring staff is appropriately trained.
Oversees the functions of the lab including but not limited to; phlebotomy practices, equipment quality checks, and sterilization to ensure efficient and safe patient care practices.
Maintain a high standard of work performance, attendance, appearance, and punctuality.
Ensure compliance with legal and professional requirements in clinical practice and documentation
Maintain strict confidentiality; adheres to all HIPAA guidelines/regulations.
Adhere and exemplify safe work practices according to OSHA and Practice policies, practices, and procedures.
Demonstrate dedication to the mission, vision, values, and goals of the organization.
Regular and reliable attendance including attending monthly staff meetings.
Perform other duties as assigned