Clinical Success Manager

Doximity•San Francisco, CA

17h•Hybrid

About The Position

Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients. As medicine's largest network in the United States, there's an elevated level of responsibility in everything we do. We don't take that responsibility lightly and are committed to building diverse teams with an inclusive culture that can make a direct impact on the healthcare system. One of Doximity's core values is stretching ourselves. Even if you don't check off all the boxes below we encourage you to apply. Doximity is full of exceptional people who bring their own unique experiences to work everyday and make us all better for it! As a Clinical Success Manager, you will play a key role in driving the successful adoption of AI-powered solutions within health systems. You’ll partner closely with clinical stakeholders and internal teams to ensure our tools integrate seamlessly into real-world workflows and deliver meaningful value at the point of care. Your work will focus on reducing administrative burden, enhancing clinical efficiency, and helping shape how AI supports clinicians in practice. This role can be filled in our San Francisco headquarters OR remotely in the U.S.

Requirements

5+ years of clinical experience (e.g., MD, DO, NP, PA) or equivalent deep exposure to clinical environments
Familiarity with Epic and a strong understanding of clinical workflows and key integration points
Experience working with AI tools in a clinical setting
Demonstrated ability to drive adoption of new tools or initiatives within healthcare settings
Experience working cross-functionally in dynamic, fast-paced environments
Strong communication skills, with the ability to engage both frontline clinicians and senior leadership

Responsibilities

Lead onboarding and enablement efforts for clinical users, including delivering training, developing educational materials, and supporting adoption strategies across client organizations
Build and maintain strong relationships with clinicians, operational leaders, and executive stakeholders to ensure long-term success and engagement
Gather and synthesize feedback from users to inform product improvements and influence roadmap priorities
Partner cross-functionally with product, engineering, and design teams to represent the voice of the clinician and ensure solutions align with real-world workflows
Track and analyze usage patterns, adoption trends, and outcome metrics to measure success and communicate impact to both internal and external stakeholders
Support go-to-market efforts by contributing to demos, client discussions, and thought leadership around AI in clinical settings