Clinical Specialist

Koh Young America, Inc. • CT, US, VT

7d • Onsite

About The Position

Koh Young America is seeking a Clinical Specialist to support the installation and case coverage of their navigated neurosurgical positioning robot, which is currently undergoing FDA premarket approval. This role requires collaboration with Technical Support and Sales teams to ensure customer satisfaction and promote the sale of related disposables and tools. The position is field-based and involves travel within the U.S.

Requirements

• Associate degree with a minimum 4 years of clinical or medical sales experience; or bachelor’s degree with a minimum of 2 years of clinical or medical sales experience.
• Proven experience in scrub technician, RN, or medical device sales/clinical support role.
• 3+ years of clinical experience in Neurosurgery.
• Operating room experience, being familiar with operating room sterile protocols is required.
• Excellent communication skills to interact with the medical staff in hospitals.

Nice To Haves

• Preferably majored in health-care related field.
• Prior experience with image guided systems is a plus.

Responsibilities

• Acts as device specialist for the System during surgical procedures by ensuring all necessary equipment and products are available in hospitals.
• Ability to troubleshoot and provide customer service and education.
• Responds promptly and appropriately to technical inquiries by customers and colleagues.
• Maintains a working knowledge of competitor products.
• Educates and trains physicians, hospital personnel, and office staff on technical matters relating to the System.
• Ability to manage personal expenses and budget effectively.
• Follows all work/quality procedures to ensure quality system compliance and high-quality work.

Benefits

• Health/Dental/Vision/Life Insurance at no employee premium (including dependent coverage)
• 401K retirement plan with 5% matching
• Generous PTO and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree