Clinical Specialist

Sevita•Phoenix, AZ

2d•Onsite

About The Position

Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. As the Clinical Specialist, you will provide services in residential, vocational, or in-home settings, providing invaluable support to the individuals you serve. This role ensures that support plans and services adhere to Individual Plans, quality standards, and regulatory requirements. You will also conduct structured assessment interviews, observations, and review social history information to develop recommended behavior support plans. Advocating for the rights of individuals, documenting progress, maintaining confidentiality, and implementing customer service standards are key aspects of this position. You will also support and train staff, assist individuals with daily living activities, and may accompany them to medical appointments. If assigned, you will administer medications and monitor health, and may transport individuals in the community, ensuring safety protocols are followed.

Requirements

Bachelor’s Degree in a human services field.
Two years of related experience.
Training in behavior modification techniques and/or experience providing behavior management treatment as required by state or program funder.
Knowledge of specialized populations such as individuals with a developmental disability, brain injury, or mental health; expertise in special disciplines such as behavioral support, early intervention, or crisis intervention.
Reliable, responsible, and caring nature with ability to work well with others.
Commitment to the company’s mission and values.
Current driver’s license, car registration and auto insurance if providing transportation for individuals receiving services.
All state-required training and certification completed in mandated timeframes.

Responsibilities

Provide services in residential, vocational, or in-home settings.
Ensure that support plans and services adhere to Individual Plans, quality standards, and regulatory requirements.
Complete structured assessment interviews with parents/care providers.
Conduct observation of the individual in appropriate settings such as home, school, or community.
Review social history information, complete functional assessments, and target appropriate behavior baseline information for each referred individual.
Write and submit a summary of assessment and recommended behavior support plan components to interdisciplinary team (IDT) or operations leader, as applicable.
Advocate for the human and civil rights of individuals receiving services from the agency by attending and presenting behavior support plan information to review committees.
Document progress and activity; review records and logs to stay abreast of changes in service plans; maintain confidentiality; complete billing documentation as applicable; organize and record all documentation in an accurate and timely manner.
Maintain healthy and professional relationships with individuals, friends, families, guardians, and case managers; implement the company’s Customer Service Standards.
Report any instance of alleged abuse or neglect according to internal and external standards; report medical, behavioral, and other incidents following company policy and external requirements.
Maintain confidentiality and respect the rights of individuals according to applicable bill of rights; practice universal precautions; assist individuals in exercising their rights.
Support and train staff in implementing Individual Support Plans (i.e.: behavior intervention plans) and conduct classes and orientations as assigned.
Attend staff meetings and interdisciplinary team meetings as needed.
Assist with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living as needed.
May accompany individuals to medical appointments; relay instructions and information to and from medical providers as required.
If assigned, accurately administer and document delivery of medications and treatments; promptly report administration errors; maintain appropriate security of controlled medications and other medications and supplies.
If assigned, monitor individual’s health, documenting concerns and communicating with nurse or supervisor as appropriate; follow individual health care directives.
May transport individuals into the community; drive safely and according to local laws; assure proper use of safety equipment including seat belts, lifts, and wheelchair ties; report accidents and safety concerns to appropriate authorities, supervisor, or maintenance personnel immediately.
Check water temperature as required when assisting with bathing; participate in safety drills and protect persons being served in the event of emergency.
Comply with all established safety policies, procedures, and rules; report unsafe hazards to supervisor and participate in safety-related training or activities.