Clinical Specialist, Enabling Technologies (Flint/Detroit Metro, MI)

Stryker•Flint, MI
•$59,900 - $83,300•Onsite

About The Position

The Clinical Specialist with Stryker Enabling Technologies provides clinical product support to hospital staff and on-site guidance during surgical procedures. The role trains surgeons and operating room staff and provides clinical and technical support in using the company's navigation technologies, related equipment, and instruments to support procedural efficiency. The specialist uses proprietary software to prepare pre-operative scans for the Enabling Technologies system and assists with pre-operative planning and intra-operative guidance. The position also provides case coverage at customer accounts, submits accurate complaint reports in accordance with Stryker's quality system, and supports sales-plan development and execution. It helps grow utilization of navigation technologies by building volume with current and prospective surgeons, communicating product benefits, and maintaining positive relationships with surgeons and OR staff. The specialist collaborates with Sales Representatives and Marketing on product-performance communication and obtains and tracks purchase orders for products used during procedures and for case coverage services.

Requirements

  • Bachelor's degree preferred, or at least 6 years of clinical experience.
  • Valid driver's license.
  • Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds constantly to move objects.
  • Must handle instruments that may have been contaminated by blood or other bodily fluids.

Nice To Haves

  • Sales and/or marketing experience.

Responsibilities

  • Provide clinical product support to hospital staff and on-site guidance and assistance during surgical procedures.
  • Train surgeons and operating room staff and provide clinical and technical support for navigation technologies, associated equipment, and instruments.
  • Use proprietary software to prepare pre-operative scans and assist surgeons with pre-operative planning and intra-operative guidance.
  • Submit prompt and accurate complaint reports in accordance with the Stryker Enabling Technologies quality system.
  • Provide case coverage at customer accounts.
  • Support the development and execution of the sales plan and increase utilization of navigation technologies with current and potential surgeons.
  • Communicate product benefits and build positive relationships with key surgeons and OR staff at targeted accounts.
  • Collaborate with Sales Representatives and Marketing to increase communication about product performance.
  • Obtain purchase orders for products consumed during surgical procedures and maintain and track case coverage purchase orders for services provided.
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