About The Position

The Clinical Specialist with Stryker Enabling Technologies provides clinical product support to hospital staff and on-site guidance and assistance during surgical procedures. The role trains surgeons and operating room staff and provides clinical and technical support in operating the company’s navigation technologies, associated equipment, and instruments to promote procedural efficiency. The specialist uses proprietary software to prepare pre-operative scans for use with the Enabling Technologies system and assists surgeons with pre-operative planning and intra-operative guidance. The position provides case coverage at customer accounts, submits prompt and accurate complaint reports in accordance with Stryker Enabling Technologies’ quality system, and supports the development and execution of sales plans. The specialist grows utilization of navigation technologies, promotes product benefits, and builds positive relationships with surgeons and operating room staff. The role also collaborates with Sales Representatives and Marketing on product-performance communication, obtains purchase orders for products consumed during surgical procedures, and maintains and tracks purchase orders for case coverage services.

Requirements

  • Bachelor’s degree preferred, or at least 6 years of clinical experience.
  • Valid driver’s license.
  • Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds constantly to move objects.
  • Ability to handle instruments that may have been contaminated by blood or other bodily fluids.
  • Availability for possible off-hours, weekends, and holidays to support business needs.

Nice To Haves

  • Sales and/or marketing experience.

Responsibilities

  • Provide clinical product support to hospital staff and on-site guidance during surgical procedures.
  • Train surgeons and operating room staff and provide clinical and technical support in using navigation technologies, associated equipment, and instruments.
  • Use proprietary software to prepare pre-operative scans for the Enabling Technologies system.
  • Assist surgeons with pre-operative planning and intra-operative guidance.
  • Submit prompt and accurate complaint reports in accordance with the quality system.
  • Provide case coverage at customer accounts.
  • Support development and execution of the sales plan and increase utilization of navigation technologies with current and potential surgeons.
  • Promote the clinical benefits of products and build positive relationships with surgeons and operating room staff at targeted accounts.
  • Collaborate with Sales Representatives and Marketing to improve communication about product performance.
  • Obtain purchase orders for products consumed during surgical procedures and maintain and track purchase orders for case coverage services.
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