San Antonio, TX based Clinical Specialist - Remote, USA

Calyxo

29d•$100,000 - $140,000•Remote

About The Position

Calyxo, Inc. is a medical device company focused on improving kidney stone treatment. We are seeking high achievers to join our dynamic team in a fun, diverse atmosphere. The Clinical Specialist is a focused individual passionate about patient care and physician/staff education. This role involves proctoring cases to excellence, independently covering CVAC procedures, and training the surgical team on the safe and effective use of the device. The Clinical Specialist will work closely with surgical team members to provide clinical product assistance, ensuring familiarity with the surgical procedure, instruments, supplies, and equipment. Responsibilities include training the surgical team on instrument preparation, managing inventory, and handling administrative requirements. This position is not a pathway to a Territory Sales Manager role. Ideal candidates will reside in the targeted geographical area and may cover cases nationally as assigned. The role also provides clinical support for physician training and sales training programs.

Requirements

Clinical experience such as: Scrub Tech, X-Ray Tech, RN or BSN, Laser Tech
Industry experience (1-3 years) for Clinical Specialist II
Prior Employment as a Clinical Specialist with a medical device company or experience working with Mobile Litho Provider Companies for Clinical Specialist II
Comfortable with the pace required to be successful in a start-up
Ability to provide intraoperative procedural guidance
Willingness to travel outside of the designated territory
Industry experience: 3+ years of full-time employment by a medical device company as a clinical specialist (or comparable position) focused on case coverage and patient outcomes (not equipment/service provider) for Sr. Clinical Specialist
Clinical experience: Intraoperative Coaching Experience for Sr. Clinical Specialist
OR experience: Fluent in Staff and Support Training for Sr. Clinical Specialist
Track record of success. Urology experience preferred for Sr. Clinical Specialist
Understands the medical device industry
Understands sales processes and training for Sr. Clinical Specialist
Experience in surgical technique and sterile procedures in the operating room
Customer relationship and procedural skill development are highly desired
Able to travel by car up to 90%
Must have valid US driver's license
Compliance with relevant county, state, and federal rules regarding vaccinations.
Legal authorization to work in the United States is required.
Verification of identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Nice To Haves

Urology experience preferred for Sr. Clinical Specialist
Experience utilizing fluoroscopy is a plus
Degree or certification in a medical-related field (ex: LPN, RN, Surg Tech, Rad Tech, etc).

Responsibilities

Provide clinical case coverage as assigned
Train the surgical team to assist in good patient outcomes and verbally support cases during training period
Acquire and maintain current knowledge of perioperative surgical technology practice and hospital policies and procedures
Develop technical acumen to a level to serve as an educational resource
Demonstrate appropriate interactions with all hospital service providers
Maintain and prepare equipment and kits for surgery, including Quality Control audits of equipment and kits
Troubleshoot equipment according to standard procedure
Provide intra-operative clinical product support
Ensure that 100% of received inventory and returned inventory matches shipping documents
Reconcile inventory/usage as well as missing inventory
Assist in the delivery of procedural training to physicians and medical staff
Be an effective member of the commercial team and play a key role in ensuring positive clinical outcomes
In partnership with TSM, perform account management: such as Account Set Up, Clinical Engagement, Case Support and Clinical Outcomes
In Partnership with TSM, support education of APPs, Office and Hospital Staff
In partnership with TSM, help facilitate and support Residency Education
Ensure compliance with all company policies, including the quality policy, on label promotion and interactions with health care professionals
Collaborate with Clinical Specialist teams to review and discuss case presentations and peer to peer knowledge sharing
Other duties as assigned