Clinical Specialist

Abbott • Chicago, IL

4h • Remote

About The Position

Abbott’s Electrophysiology (EP) business advances the treatment of heart disease through medical technologies for atrial fibrillation. Working under general direction, the Clinical Specialist provides engineering, sales, educational, and technical support relating to EP products in response to inquiries from physicians, healthcare professionals, patients, and field sales staff. The role works with a high degree of independence, uses independent judgment to plan and perform work, and monitors performance and reports status to management.

The Clinical Specialist serves as a clinical interface between the medical community and the business, building credible customer relationships and sharing product expertise. The position provides regional EP procedural case coverage, develops and facilitates healthcare professional training, supports sales representatives, and provides management with market feedback and insights for future products. The role also assists with educational seminars, materials, and product demonstrations, and stays current on product developments, regulatory requirements, industry trends, and competitor products. The position is remote in the United States and requires travel 50% of the time.

Requirements

• Bachelor’s degree in biomedical engineering, a related field, or equivalent healthcare experience.
• Ability to become certified on EP products.
• At least two years of increasingly responsible experience in the cardiac pacing and related industries.
• Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
• Familiarity with cardiac catheterization laboratory and operating room procedures and protocols.
• Advanced knowledge of cardiac pacing systems.
• Ability to apply engineering skills to interpret and solve complex clinical problems.
• Comprehensive written and verbal communication, interpersonal, presentation, analytical, and organizational skills, with the ability to meet deadlines.
• Ability to concentrate on detail and work independently.
• Ability to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals.
• Ability to coordinate multiple assignments simultaneously and effectively.
• Comprehensive personal computer skills, including Microsoft Office or equivalent, and experience with graphics, word processing, databases, and authoring programs to develop presentation materials.
• Verification of ability to satisfy vendor credentialing requirements, which may include COVID-19 vaccination.

Responsibilities

• Provide engineering, sales, educational, clinical, and technical support for EP products in response to field inquiries.
• Serve as a clinical interface between the medical community and the business and build credible relationships with customers.
• Maintain thorough knowledge of EP products, related technical information, market trends, and industry participants.
• Develop, lead, or facilitate EP product training and other educational programs for healthcare professionals.
• Provide market feedback and guidance to management, including input on next-generation product components.
• Provide regional EP procedural case coverage.
• Back up EP Sales Representatives with sales support, regional training seminars, clinical studies and data collection, troubleshooting, and new-product in-service training.
• Develop engineering, sales, and technical skills in support of the Arrhythmia Management strategy.
• Assist Training and Education departments with advanced seminars and preparation of educational materials.
• Assist Sales with advanced product demonstrations for visiting physicians and sales personnel.
• Stay current on developments in areas of expertise, regulatory requirements, company and competitor products, markets, objectives, and industry trends.
• Resolve problems or facilitate their resolution, identify causes, and help prevent recurrence.
• Perform related functions and responsibilities as assigned.
• Use effective, cost-efficient business practices and continually evaluate their effectiveness and appropriateness.
• Plan, organize, and perform work independently; monitor performance and report status to the manager.

Benefits

• Career development opportunities with an international company.
• Potential eligibility for free medical coverage through the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, an affordable and convenient path to earning a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level