Clinical Specialist, CRM - Huntsville, AL

Abbott•Huntsville, AL
•$61,300 - $122,700•Remote

About The Position

The Clinical Specialist is a field-based position in Abbott’s Cardiac Rhythm Management division, based in Huntsville, Alabama. The role provides comprehensive engineering, sales, educational, and technical support for Cardiac Rhythm Management products, responding to inquiries from physicians, healthcare professionals, patients, and field sales staff. The specialist serves as a clinical interface between the medical community and the business, builds and sustains customer relationships, delivers product training, and provides backup support to CRM Sales Representatives.

Requirements

  • Bachelor’s degree in biomedical engineering or a related field, or equivalent healthcare experience.
  • Two years of related experience or program certification from an accredited cardiac training program.
  • Capability to obtain certification in CRM products.
  • Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
  • Familiarity with cath lab and operating room procedures and protocols.
  • Advanced knowledge of cardiac pacing systems.
  • Ability to apply engineering skills to interpret and solve complex clinical problems.
  • Strong written and verbal communication, interpersonal, presentation, analytical, and organizational skills, including the ability to meet deadlines.
  • Detail-oriented and able to work independently.
  • Ability to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve goals.
  • Ability to manage multiple assignments simultaneously and efficiently.
  • Extensive personal computer skills, including Microsoft Office or equivalent software for graphics, word processing, databases, and authoring programs, to develop presentation materials.

Responsibilities

  • Act as a clinical interface between the medical community and the business.
  • Build and sustain credible business relationships with customers and share product expertise.
  • Provide engineering, sales, educational, and clinical support in response to field inquiries as needed.
  • Maintain a thorough command of CRM products, related technical knowledge, trends, and industry players.
  • Develop, lead, and/or facilitate CRM product training sessions and other programs for healthcare professionals.
  • Provide backup support to CRM Sales Representatives.

Benefits

  • Career development opportunities with an international company.
  • Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • Retirement savings plan with a high employer contribution.
  • Tuition reimbursement.
  • Freedom 2 Save student debt program.
  • FreeU education benefit, offering an affordable and convenient path to a bachelor’s degree.
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