Clinical Specialist, Public Sector
About The Position
InterSystems technology powers some of the world’s most mission-critical applications, managing over one billion patient records globally. For over 40 years, InterSystems has assisted the U.S. Department of Veterans Affairs (VA) with improving the delivery of benefits including healthcare to Veterans and their families. We are seeking a Clinical Specialist to support the use of our software across VA including VA medical centers and associated clinics. This role acts as the clinical subject-matter expert, bridging frontline VA clinicians and internal sales, marketing, product and implementation teams.
Requirements
- Clinical degree required (RN, NP, PA, MD/DO, PharmD, or other licensed healthcare professional).
- 3–7+ years of clinical practice and/or clinical informatics experience.
- Clinical domain knowledge within healthcare community.
- Experience working with electronic health records.
- Strong communication and presentation skills.
- Experience using AI-assisted tools (e.g. copilots, summarisation tools, or chatbots) with an ability to critically evaluate and verify AI-generated outputs
- Demonstrated ability to learn, evaluate, adapt to, propose and implement AI-augmented workflows in order to continually enhance your own, and the team’s productivity
Nice To Haves
- Active or prior clinical experience within the U.S. Department of Veterans Affairs.
- Prior experience working for a VA contractor or health technology vendor supporting VA.
- Background in clinical informatics, health IT implementation, or quality improvement.
- Familiarity with VA clinical workflows, documentation practices, and care models.
Responsibilities
- Serve as the clinical subject-matter expert for VA customers, supporting new and existing opportunities.
- Helps in clinical process requirements elicitation. Participate in RFX responses, demonstrations, and customer presentations as a clinical expert.
- Assess VA clinical workflows and map them to software functionality.
- Work directly with VA clinicians (physicians, nurses, pharmacists, care coordinators), informatics staff, and clinical leadership.
- Translate clinical needs and feedback into actionable requirements for internal Sales, Engineering and Product teams.
- Works with internal teams to translate missing requirements into new product or program capabilities.
- Support clinical discussions during pre-sales, pilots, and proof-of-concepts as needed communicating to clients how their requirements are fulfilled using InterSystems products.
- Ensure solutions align with VA clinical standards, policies, and documented requirements.
Benefits
- Comprehensive health/dental insurance plans through BCBS
- Generous PTO
- Performance bonus
- 401K Plan w/company profit sharing
- Continued Learning/Tuition Assistance
- Medical, vision, and dental insurance
- Short-term and long-term disability, and life insurance
- 401(k) Profit Sharing Contribution
- Paid Time Off and Holidays
- Parental Leave
- Tuition reimbursement
- Sales incentives based on certain sales goals, achievements, and results (generally 5% to 15% of base pay)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
