Clinical Specialist, Pelvic Health - Houston, TX

Medtronic•Houston, TX

3d•$76,000 - $114,000•Onsite

About The Position

This is a field-based role requiring the professional to reside within the territory and travel to multiple accounts. The role involves providing surgical coverage, follow-up, support, troubleshooting, customer service, and education for Medtronic's Pelvic Health Therapy groups. In some cases, basic market development activities may be required. The Pelvic Health Operating Unit focuses on improving the lives of patients with bladder and bowel control conditions through minimally invasive neuromodulation therapies. The Clinical Specialist will represent Medtronic Pelvic Health during surgeries, demonstrating expertise in device selection, programming, implantation, and troubleshooting. They will maintain current product knowledge, educate healthcare professionals, and provide sales support. This role also involves contributing to projects and ensuring quality system compliance.

Requirements

High School Diploma or GED AND a minimum of 6 years of patient care/clinical experience; or Associate’s Degree AND a minimum of 4 years of patient care/clinical experience; or Bachelor’s Degree AND a minimum of 2 years of patient care/clinical experience.
Must have a valid driver's license and active vehicle insurance policy.
Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Nice To Haves

Bachelor's or Master's Degree
Clinical skill and knowledge (ex. ability to conduct a simple trial, implant and/or refill a pump)
Clinical experience with implantable Neuromodulation products and stim experience
Experience in servicing medical personnel on product use
Experience working with a medical device or pharmaceutical company and clinical experience in a specialty area: urology, surgical, RN, neurology, neurosurgery, orthopedic, operating room, or home health care
Ability to communicate effectively with sales and health care professionals
Ability to coach others on use of products and clinical applications
Excellent organizational skills
Ability to prioritize under pressure
Ability to manage multiple tasks simultaneously
Preference will be given to local qualified candidates and candidates with Medtronic experience

Responsibilities

Represents Medtronic Pelvic Health during surgeries and implants by providing all necessary equipment and products for the implant, demonstrates expertise in all aspects of implant, follow-up support and troubleshooting techniques (such as proper device selection, appropriate programming , correct implantation and testing of all device systems).
Maintains current knowledge about assigned products and services as well as competitive products.
For new and existing accounts, this position is able to proactively identify needs and teach a broader level of caregivers and account employees.
Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies. This is achieved by coordinating: one on one sessions, in service education programs, seminars and/or outside symposiums.
Assists district manager and in-house training department in education/training of new employees in the district (therapy consultants, clinical specialists, field clinical engineers, etc.).
Provides sales support during or following cases such as completing the necessary documentation (for example: implant registration, temporary id cards, packing list) and is able to execute invoices in a variety of different situations.
Places an order with customer service for pending purchase orders and product replacement.
Maintains open and effective communication with all district personnel, customers and other Medtronic employees.
Contributes to the completion of milestones associated with specific projects at the regional and/or national level.
Has an understanding of all quality policy/system items that are applicable.
Follows all work/quality procedures to ensure quality system compliance and high quality work.
Performs other related activities, as assigned.