Clinical Specialist, Pain Interventions - Charlottesville/Lynchburg, VA

Medtronic•Charlottesville, VA

4d•Remote

About The Position

Medtronic is seeking a committed professional for a remote Clinical Specialist role, focusing on Neuromodulation Pain and Target Drug Delivery, as well as Interventional Therapies. The hired candidate will be required to reside within the territory and drive to multiple accounts throughout the region. This field-based role involves supporting surgical coverage, follow-up support, troubleshooting, customer service, and education. The position also engages in basic market development activities. The role requires representing Medtronic during surgical procedures, managing patients through the clinical process, educating them on product features and benefits, and providing clinical support in surgeries, re-programmings, troubleshooting, and follow-ups in hospitals and clinics. The specialist will respond to technical inquiries, maintain knowledge of competitive products, and educate physicians and hospital personnel on technical matters related to Medtronic products and therapies through various training formats. Additionally, the role involves assisting with the training of new employees, complying with event reporting and documentation, managing inventory, contributing to quarterly goals, partnering with sales representatives, and maintaining relationships with office staff. The specialist will also mentor Associate Clinical Specialists and effectively use mobile devices and PCs, managing personal expenses and budget. Compliance with quality policy and procedures is essential.

Requirements

A High School Diploma or GED with a minimum of 6 years of clinical or medical sales experience
An Associate’s Degree with a minimum of 4 years of clinical or medical sales experience
A Bachelor’s degree with a minimum of 2 years of clinical or medical sales experience
Must have a valid driver's license and active vehicle insurance policy
U.S. work authorization

Nice To Haves

Bachelor's degree in a health care related field
Master’s degree
Registered nurse or HCP with experience in a sterile environment
Clinical experience with implantable neurological products and patient care
Experience in servicing medical personnel on product use
Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care
Understands basic reimbursement and healthcare environment
Excellent organizational skills and ability to work under pressure
Preference will be given to local qualified candidates and candidates with Medtronic experience

Responsibilities

Represents Medtronic during surgical procedures (trials, implants, revisions) by ensuring access to all necessary equipment and products required for the case, device selection, programming, implantation and testing of all device systems
Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products
Provides clinical support in surgeries, re-programmings, trouble-shooting and follow ups in hospitals and clinics
Responds promptly and appropriately to technical inquiries by customers, patients, and colleagues
Maintains a working knowledge of competitive products
Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies - this is achieved by coordinating: one on one teaching sessions, formal in-service education programs, seminars and/or outside symposia
Assists Management and Sales Training department in education/training of new employees in the district
Complies with required event reporting and documentation utilizing Medtronic technology tools
Accountable to place an order with customer service for pending purchase orders and product replacement and is responsible for working with materials management to collect POs for cases covered within the territory/district
Responsible for managing inventory provided for case coverage, Including: timely transactions when product is used, sold or transferred, maintaining a required level of cycle count accuracy, executing product retrievals as instructed, turning over inventory in a reasonable time frame, not implanting expired product or product that is on hold
Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level
Partners with sales representatives to achieve business goals set forth within the territory/district and documents quarterly activities utilizing provided business tool(s)
Visits accounts to replenish literature and establishes/maintains relationships with office staff
Mentors Associate Clinical Specialists
Ability to effectively use a mobile phone, IPAD and PC
Ability to manage personal expenses and budget effectively
Ensures personal understanding of all quality policy/system items that are personally applicable
Follows all work/quality procedures to ensure quality system compliance and high quality work
Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation
Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings and nights and may be required to engage in overnight travel within own district or neighboring districts
Ability to work efficiently and autonomously with little direction when outside of clinical events
Ability to attend national meetings, district meetings and other training as requested
Ability to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room
Ability to lift up to 40 lbs
Ability to sitting, standing, and/or walking for 8+ hours per day
Ability to bend/stoop, squat and balance frequently
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.