Clinical Specialist III / Spécialiste clinique III

Boston Scientific•New Orleans, LA

5d•Hybrid

About The Position

As a Clinical Support Specialist, you will be at the forefront of Boston Scientific's mission, providing high-end clinical support to new and existing customers on BSC Electrophysiology products. Collaborate with our dynamic team to ensure successful product adoption across hospitals in Quebec and Atlantic Canada. Boston Scientific is a leading provider of innovative Cardiac devices, committed to transforming patient care. Our cutting-edge products play a vital role in advancing cardiovascular health. Join us in making a difference!

Requirements

Minimum of 5 years’ experience in electrophysiology procedures with catheter ablation and 3D mapping system.
University degree or Electrophysiology specialty training.
Willingness to work in laboratory and operating room environments.
Track record of outstanding clinical support that drives excellence in the field.
Excellent written and oral communication skills.
Ability to travel, including overnight and/or weekends as needed, within Quebec, Canada and occasional international travel.
Bilingual in French and English.
Driver’s license in good standing.

Nice To Haves

Experience with Boston Scientific OPAL systems

Responsibilities

Provide expert clinical support on the full EP portfolio.
Act as the primary contact for Boston Scientific customers in the territory, offering on-site support.
Collaborate with Territory Managers to achieve sales targets and manage the defined territory strategically.
Conduct education and training sessions on BSC Electrophysiology products for healthcare professionals and clinical center personnel.
Build relationships with Key Opinion Leaders and targeted customers, ensuring high-quality clinical support.
Educating customers on product merits through presentations and demonstrations.
Providing commercial support, troubleshooting, and product support.
Supporting clinical research and participating in case reviews and observations.
Meeting with clients to identify clinical needs and discussing how our products can address them.
Developing business relationships with hospital personnel and key decision makers.
Responding to customer needs and complaints, ensuring optimal solutions.
Fostering strong relationships with sales and marketing colleagues.
Traveling within Quebec for product support.
Other duties as required.