Clinical Specialist II

Abbott • Orlando, FL

1d • Remote

About The Position

Abbott’s Electrophysiology (EP) business advances the treatment of heart disease through technologies for atrial fibrillation. The Clinical Specialist II works under general direction and provides engineering, sales, educational, clinical, and technical support related to EP products in response to inquiries from physicians, healthcare professionals, patients, and field sales staff. The role involves substantial independence, sound judgment in planning and performing work, monitoring performance, and reporting status to a manager.

The specialist serves as a clinical interface between the medical community and Abbott, builds credible customer relationships, and maintains thorough knowledge of EP products, technical information, market trends, and industry participants. The position provides regional procedural case coverage, develops and facilitates product training for healthcare professionals, supports sales representatives, and contributes market feedback and guidance on future products. It also supports advanced education, product demonstrations, clinical studies, troubleshooting, and new-product in-service training. The specialist is expected to maintain relevant technical and regulatory knowledge, resolve problems and help prevent recurrence, and continue developing skills in support of Abbott’s Arrhythmia Management strategy.

This is a remote position in the United States, with travel approximately 50% of the time. Medical surveillance is required. The role includes prolonged sitting and standing, and driving a personal or company vehicle. The posted base pay range is $61,300 to $122,700, with pay potentially varying by location.

Requirements

• Bachelor’s degree in biomedical engineering, a related field, or equivalent healthcare experience.
• Ability to become certified on EP products.
• At least 6 months in a Clinical Specialist position.
• At least 2 years of clinical experience, internal or external with an industry competitor.
• Achieve or exceed expectations in the most recent performance review.
• Average at least 15 cases per month for 6–12 consecutive months as primary mapper.
• Serve as primary mapper on complex cases for at least 6 months, including a minimum of 3 complex cases in the last 6 months.
• Demonstrate the ability to increase utilization of Abbott Advanced Mapping and Ablation Tools.
• Complete monthly sales activities at assigned accounts.
• Satisfy all vendor credentialing requirements, which may include COVID-19 vaccination.

Responsibilities

• Provide engineering, sales, educational, clinical, and technical support for EP products in response to field inquiries.
• Serve as a clinical interface between the medical community and the business, building and sustaining credible customer relationships.
• Maintain thorough knowledge of EP products, related technical information, market trends, and industry participants.
• Develop, lead, or facilitate EP product training and other programs for healthcare professionals.
• Provide regional EP procedural case coverage.
• Provide backup support to EP Sales Representatives, including sales support, regional training seminars, clinical studies and data collection, troubleshooting, and new-product in-service training.
• Assist Training and Education departments with advanced educational seminars and preparation of educational materials.
• Assist Sales with advanced product demonstrations for visiting physicians and sales personnel.
• Provide management with market feedback, insight, and guidance on next-generation product components.
• Continue developing engineering, sales, and technical skills in support of the Arrhythmia Management strategy.
• Stay current on areas of expertise, regulatory requirements, company and competitor products, markets, objectives, and industry trends.
• Identify and resolve problems, including their causes, to help prevent recurrence.
• Use effective and cost-efficient business practices, evaluate their appropriateness, exercise independent judgment, and monitor and report work status.
• Perform related functions and responsibilities as assigned.

Benefits

• Career development opportunities with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, providing an affordable and convenient path to a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level