Clinical Specialist II

Abbott • Orlando, FL

2d • $61,300 - $122,700 • Remote

About The Position

In Abbott’s Electrophysiology (EP) business, the Clinical Specialist II supports technologies used in the treatment of heart disease, including atrial fibrillation. Working under general direction and with a high degree of independence, this role provides engineering, sales, educational, clinical, and technical support for EP products in response to inquiries from physicians, healthcare professionals, patients, and field sales staff. The specialist uses effective and cost-efficient business practices, exercises independent judgment, monitors performance, and reports status to a manager.

The role serves as a clinical interface between the medical community and the business, builds credible customer relationships, delivers product training, provides regional procedural case coverage, and shares market feedback with management. It also supports EP sales representatives, education and training programs, product demonstrations, clinical studies, troubleshooting, and new product in-service training. The position requires staying current on EP products, competitors, industry developments, regulatory requirements, and company objectives, while resolving problems and helping prevent their recurrence.

This position is listed as remote in the United States, with travel 50% of the time. The posted base pay range is $61,300.00–$122,700.00, subject to variation in specific locations.

Requirements

• Bachelor’s degree in Biomedical Engineering, a related field, or equivalent healthcare experience.
• Ability to become certified on EP products.
• At least 6 months of experience in a Clinical Specialist position.
• At least 2 years of clinical experience, either internally or externally with an industry competitor.
• Achieve or exceed expectations in the most recent performance review.
• Average 15 or more cases per month for 6–12 consecutive months as primary mapper.
• Serve as primary mapper on complex cases for at least 6 months, including a minimum of 3 complex cases over the last 6 months.
• Demonstrated ability to increase utilization of Abbott Advanced Mapping and Ablation Tools.
• Complete monthly sales activities at assigned accounts.
• Verify ability to satisfy vendor credentialing requirements, which may include COVID-19 vaccination.

Responsibilities

• Provide engineering, sales, educational, clinical, and technical support for EP products in response to field inquiries.
• Act as a clinical interface between the medical community and the business.
• Build and sustain credible business relationships with customers and share product expertise.
• Develop, lead, or facilitate EP product training and other programs for healthcare professionals.
• Provide regional EP procedural case coverage.
• Provide backup support to EP Sales Representatives, including sales support, regional training seminars, clinical studies and data collection, troubleshooting, and new product in-service training.
• Continuously develop engineering, sales, and technical skills in support of the Arrhythmia Management strategy.
• Assist Training and Education departments with advanced educational seminars and preparation of educational materials.
• Assist Sales with advanced product demonstrations for visiting physicians and sales personnel.
• Stay current on relevant field developments, regulatory requirements, company and competitor products, markets, objectives, and industry trends.
• Resolve or facilitate resolution of problems, identify causes, and help prevent recurrence.
• Provide management with market feedback and guidance on next-generation product components.
• Use independent judgment to plan, organize, and perform work; monitor performance and report status to the manager.
• Perform related functions and responsibilities as assigned.

Benefits

• Career development opportunities with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, described as an affordable and convenient path to a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level