Critical Care Nurse - Clinical Solution Specialist, Patient Monitoring (Atlanta, GA)

Philips • Atlanta, GA

2d • Onsite

About The Position

The Clinical Solution Specialist provides clinical customer support as the clinical application knowledge expert for Philips Hospital Patient Monitoring (HPM) products. The role facilitates solution design, optimization, configuration, and delivery to ensure a quality customer experience. It serves as a clinical resource to HPM customers and works closely with field service, sales, and project management teams throughout implementation and go-live.

The specialist understands customer goals and develops plans for clinical solution implementation and use, delivering consultative services focused on workflows and optimization. The role manages clinical implementation activities, including workflow assessments, education-needs evaluation and planning, custom-configuration requirements, equipment and application education, support for first customer use, change adoption, and optimization of complex monitoring solutions. It also applies clinical and product knowledge to troubleshoot issues and understand the clinical implications of technical implementations, including networks and clinical informatics systems.

This is a field role requiring approximately 90% travel across the Central district. Daily driving averages 1–4 hours; occasional overnight stays and travel by air, train, or bus may be required. The role may also support the wider zone and involve occasional national travel. The employee must reside in or within commuting distance of Atlanta, Georgia, and be authorized to work in the United States without current or future visa sponsorship. Relocation benefits are not provided.

Requirements

• At least 4 years of experience as a Registered Nurse in a hospital environment.
• Experience in an ICU, CCU, ER, OR, NICU, and/or PICU setting.
• Bachelor of Science in Nursing or equivalent licensure to practice as a Registered Nurse.
• Current and active nursing license, with verification available.
• Excellent verbal and written communication and presentation skills.
• Passion for technology and education related to patient care.
• Ability to meet the minimum physical, cognitive, and environmental requirements of the clinical position, with or without accommodation.
• Ability to work in an office/home-office or remote setting and in a hospital/healthcare environment.
• Ability to wear required personal protective equipment and comply with vendor credentialing if required.
• United States work authorization; candidates requiring visa sponsorship now or in the future will not be considered.
• Residence in or within commuting distance of Atlanta, Georgia.
• Willingness to travel approximately 90% across the Central district, with average daily driving of 1–4 hours, occasional overnight stays, and possible air/train/bus and national travel.

Nice To Haves

• Prior clinical training and adult education delivery experience.
• Knowledge of Philips IntelliVue monitoring equipment and applications.
• Certified Technical Trainer Plus (CTT+) and/or Virtual Certified Technical Trainer Plus (VCTT+).

Responsibilities

• Serve as a clinical resource and application knowledge expert for Philips HPM customers.
• Work with field service, sales, and project management teams through multiphase implementation and go-live processes.
• Build and maintain relationships with internal partners and customers to support successful implementation teams.
• Understand customer goals and develop plans for clinical solution implementation and use.
• Deliver consultative clinical services focused on workflows and optimization.
• Manage clinical implementation activities, including workflow assessments, education-needs evaluation, education planning, custom configuration requirements, equipment and application education, first-use support, change adoption, and optimization of complex monitoring solutions.
• Apply clinical and product knowledge to troubleshoot and solve problems, considering the clinical implications of technical implementations such as networks and clinical informatics systems.
• Travel across the Central district and provide further zone-wide support, with occasional national travel as needed.
• Work flexible hours based on business needs and comply with applicable hospital and healthcare environment requirements.

Benefits

• Company fleet/car
• Training and advancement opportunities
• Generous paid time off (PTO)
• 401(k) with up to 7% company match
• Health savings account (HSA) with company contribution
• Stock purchase plan
• Education reimbursement
• Comprehensive Philips Total Rewards benefits program
• Potential annual incentive plan, sales commission, or long-term incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level