Clinical Social Worker

Hospital for Special Surgery•New York, NY

About The Position

Hospital for Special Surgery is seeking a Clinical Social Worker to provide social work support in a healthcare setting. The posting describes a need for experience with discharge planning and supportive counseling for inpatients, including patients affected by trauma, orthopedic surgery, substance abuse, chronic pain, child abuse or domestic violence, and social barriers to discharge. Complex discharge planning experience is also required. The listed position accountabilities concern physician managed-care operations, including assisting with contracts, coordinating physician enrollment in managed care plans, ensuring managed-care company compliance with negotiated contracts, resolving payment issues with insurance payors, liaising between physician offices and payors, coordinating Physician Hospital Organization (PHO) meetings, maintaining issue-tracking logs, and overseeing the PHO phone line. The employee is also expected to maintain satisfactory attendance, report punctually, and adjust to changing situations and work assignments.

Requirements

Bachelor of Social Work (BSW).
Licensed Clinical Social Worker (LCSW) licensure.
Previous experience as a social worker in a healthcare or medical setting, including discharge planning.
Experience providing supportive counseling for inpatients, especially involving trauma, post-orthopedic surgery, substance abuse, chronic pain, child abuse or domestic violence, and social barriers to discharge.
Experience with complex discharge planning.

Nice To Haves

Master of Social Work (MSW).
Training and experience in assessment and brief counseling support.
Knowledge of DSM-V as a diagnostic tool for assessment and counseling.
Experience with crisis intervention.
NYS Screen Certified.
Knowledge of regulatory agency standards.
Good oral and written communication ability.
Strong problem-solving skills.
Ability to manage multiple tasks and projects independently.
Good organizational skills.

Responsibilities

Provide supportive counseling for inpatients, including patients experiencing trauma, post-orthopedic surgery needs, substance abuse, chronic pain, child abuse or domestic violence, and social barriers to discharge.
Participate in complex discharge planning.
Assist with physician managed-care contracts, including negotiation, analytics, and financial modeling.
Coordinate physician enrollment in managed care plans.
Ensure managed-care companies comply with negotiated contracts.
Follow up on and resolve payment issues with insurance payors.
Act as a liaison between physician offices and insurance payors.
Schedule, coordinate, and document PHO-related meetings.
Create and maintain tracking logs for insurance payor issues and accountability for closing out items.
Oversee the PHO phone line, respond to inquiries, and assist with urgent physician office issues.
Maintain satisfactory attendance and punctuality, and adjust to changing situations and work assignments.