The Lifecare - Clinical Social Worker

GBMC HealthCare•Institute, WI

About The Position

The LifeCare Clinical Social Worker serves as a member of the palliative care team under the general direction of the Community Outreach Coordinator. The role supports patients and families in palliative and end-of-life care by providing resources, education, support, and counseling. Services must align with HWC’s mission, vision, and goals, quality outcomes, and applicable regulatory standards. The social worker assesses patients’ physical, emotional, spiritual, and caregiving needs; supports goals-of-care and end-of-life planning; connects patients with community resources and counseling or bereavement services; and collaborates with the palliative nurse practitioner and other team members. The position also maintains accurate patient documentation and EMR records, participates in interdisciplinary meetings and community education, and contributes to palliative care and hospice promotion and growth. The role requires a master’s degree in social work from an accredited educational program, Maryland and Pennsylvania LMSW licensure, a valid driver’s license, car insurance, and a reliable car. LCSW licensure and at least two years of social work experience are preferred. The employee is expected to follow organizational policies and applicable regulations, protect privacy and confidentiality, attend reliably, and demonstrate GBMC’s values of respect, excellence, accountability, teamwork, ethical behavior, and results.

Requirements

  • Master’s degree in social work from an accredited educational program.
  • Licensure as a Social Worker (LMSW) in Maryland and Pennsylvania.
  • Valid driver’s license, car insurance, and a reliable car.
  • Excellent verbal and written communication skills.
  • Knowledge and understanding of patient and workforce safety as it relates to job duties.
  • Demonstrated competency in care delivery and application of knowledge to meet age-specific needs, if applicable.
  • Ability to protect privacy and confidentiality and follow organizational policies and applicable regulatory requirements.

Nice To Haves

  • LCSW licensure in Maryland and Pennsylvania.
  • At least two years of work experience as a social worker.

Responsibilities

  • Conduct social services assessments for new and current palliative care patients at initial and subsequent visits, using the format directed by the palliative care physician.
  • Prepare and maintain accurate patient records, charts, and documents to support reimbursement for billable services.
  • Address patients’ goals of care and assess physical, emotional, spiritual, and caregiving support needs.
  • Connect patients with community resources and options for immediate needs.
  • Communicate and collaborate assessment findings with the palliative nurse practitioner and other team members as needed.
  • Support goals-of-care and end-of-life planning by reviewing MOLST, advance directives, and power-of-attorney needs with patients and families.
  • Provide information about care options, including options for declining conditions and locations of care.
  • Assist the LifeCare office team in maintaining complete EMR records and document information according to LifeCare policies and procedures.
  • Help patients and families secure counseling and bereavement services as needed.
  • Assist with promotion and growth strategies for palliative care and hospice.
  • Participate in interdisciplinary team meetings and palliative care education for the general community, medical providers, and other resources.
  • Attend staff meetings, mandatory in-services, committees, task forces, palliative events, and other meetings as appropriate or requested.
  • Follow LifeCare policies and procedures and applicable state, federal, and accrediting-agency requirements.
  • Maintain regular and prompt attendance and provide absence notification according to HWC policy.
  • Use time, mileage, and supplies cost-effectively.
  • Respect and protect the rights, privacy, and confidentiality of patients, staff, and others.
  • Take responsibility for personal and professional growth, including state licensing and certification requirements.
  • Perform assignments as directed by the provider or designee and undertake other duties as assigned.
  • Exemplify hospice philosophy, values, beliefs, and team concepts; wear an identification badge during working hours according to HWC policy.
  • Demonstrate GBMC Values, including respect, excellence, accountability, teamwork, ethical behavior, and results.
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