Clinical Social Work- MSW, Care Management, 40 Hours (Days)

Boston Medical CenterBoston, MA
Onsite

About The Position

Under the clinical supervision of the Department Director and or Manager (or LCSW / LICSW), utilizes clinical social work techniques and theory to provide consultation, assessment, treatment interventions and advocacy for a diverse population of patients and their families. Utilizes a biopsychosocial approach to healthcare, while collaborating with interdisciplinary teams; to provide case management and crisis intervention for a wide range of complex social factors and determinants of health.

Requirements

  • Master’s Degree (MSW) from an accredited School of Social Work to be obtained prior to employment.
  • Must sit for the Massachusetts Licensed Clinical Social Worker (LCSW) Certification exam within the first 90 days from date of hire.
  • Must obtain Massachusetts Licensed Clinical Social Worker (LCSW) Certification within 6 months of hire.
  • Requires level of knowledge of Social Work process and community resources and agencies in relation to health, illness, and disability, generally acquired through one to two years on-the-job training.
  • Pre MSW experience will be considered.
  • Knowledge of community resources and agencies that serve the adults, children and families.
  • Advanced interpersonal skills necessary to interact effectively with various healthcare professionals, to develop and maintain effective therapeutic relationships with patients and families.
  • Must be comfortable in a fast paced and dynamic work environment (sense of humor is valued).
  • Ability to work independently and in an interdisciplinary team.
  • Cultural sensitivity and comfort with a wide range of racial and ethnic populations.
  • Computer literacy with ability to use standard word processing, spreadsheet programs and e-mail (i.e. MS Word, Excel, Outlook) and web browsers.

Nice To Haves

  • Bicultural/Bilingual competency a plus.

Responsibilities

  • Completes biopsychosocial assessments and other specialized trauma assessments, utilizing the department’s psychosocial assessment tool as a guideline.
  • Provides brief, solution-focused interventions and develops safety plans with patients as needed.
  • Provides trauma-informed, strengths-based, crisis interventions on behalf of patients and families as needed.
  • Develops rapport and maintains effective therapeutic relationships with patients and families.
  • Utilize Social Work techniques including motivational interviewing, reflective listening, and trauma-focused cognitive-behavioral treatment to support patients and families.
  • Utilizes Social Work techniques and theory to assist patients and families in coping with newly diagnosed and or chronic illness to achieve improved functioning and emotional state.
  • Ensures that admitted patients (inpatient) and family remain apprised, involved, supported and treated through prescribed clinical relationship through at least weekly contacts and whenever a change in care or plan requires more contact.
  • Communicates and collaborates effectively and proactively with multi-disciplinary medical teams and community providers on behalf of patients and families.
  • Screens and assesses patients for needs regarding social determinants of health.
  • Screens and assesses to identify protective needs relative to child/disabled/child abuse, intimate partner violence, and community violence.
  • Reports any and all suspected cases of abuse and neglect and follows up to ensure patient receives timely comprehensive consultations and compliance with legal mandates.
  • Provides referrals, counseling, case management and advocacy on behalf of patients and families relative to health issues: substance misuse, disabilities, mental health concerns, homelessness and end of life needs.
  • Provides consultation and referrals relative to community resources and a broad range of services, including, but not limited to: healthcare support services, social services, financial assistance, child-care, housing, financial entitlements, clothing, transportation, food pantries, etc.
  • Utilizes the electronic health record (EPIC) and other IT interfaces as necessary to track and monitor patients.
  • Begins assessment for an inpatient within 24 hours of referral and completes within two interviews or within seven working days of referral.
  • Begins assessment for an outpatient as soon as patient permits and completes within two interviews.
  • Completes assessment for an Emergency Department patient within four hours of discharge.
  • Complies with departmental, regulatory, and professional requirements for documentation and data collection.
  • Submits department statistics and other records and reports within required time frames; when required.
  • Maintains patient confidentiality according to hospital policy.
  • Practices professional discretion when determining the inclusion of any patient information into medical record or department clinical record notes.
  • Notes in medical record the exclusion of critical patient information and its availability.
  • Documents each patient encounter in the medical record or the Department clinical record concurrently according to Department policies.
  • Specifically, documents ongoing treatment work in the Department clinic records. Each recording shall include date, time, title and signature.
  • Participates in social work committees and departmental work groups.
  • Provides other administrative and special project assistance as required or assigned.
  • Promotes a positive and collaborative work environment supportive of the hospital’s missions and goals.
  • Remains knowledgeable of and follows appropriate policies, procedures, and work standards, including but not limited to, policy regarding hours of work, absenteeism, and tardiness.
  • Attends hospital required and relevant meetings, training sessions or activities, as assigned.
  • Attends scheduled staff meetings and in-service education program offerings with punctuality and consistency.
  • Maintains competency in areas of responsibility to ensure quality of care.
  • Ensure that MSW licensure remains active by obtaining continuing education units (CEUs) and in good standing.
  • Performs other duties assigned or as necessary.
  • Is flexible and adapts to changing departmental needs, including but not limited to, offering assistance to other team members, adjusting assignments, and other functions.
  • Utilizes hospital's behavioral standards, guided by the NASW Social Work Code of Ethics, as the basis for decision making and to facilitate the hospital’s goals and mission.
  • Follows established hospital infection control and safety procedures.

Benefits

  • medical
  • dental
  • vision
  • pharmacy
  • Flexible Spending Accounts
  • 403(b) savings matches
  • earned time cash out
  • paid time off
  • career advancement opportunities
  • resources to support employee and family wellbeing
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service