Clinical Site Supervisor

Bluebird Kids Health • Brentwood, FL

1d • Onsite

About The Position

Bluebird Kids Health is a dynamic organization that provides underserved communities with new access to value-based pediatric primary care. We are on a mission to provide exceptional care, so every child can thrive. We offer comprehensive, evidence-based primary and urgent care services to children and their families, with support around-the-clock. Our care model includes robust care coordination, chronic disease management, and other population health supports. Our success is measured by exceptional health outcomes, lower medical costs, an outstanding child and family experience, and a rewarding environment for our clinicians and team.

Bluebird Kids Health is seeking a highly motivated and experienced site supervisor with a patient and family-first mindset to oversee the day-to-day operations in , FL. As the Site Supervisor, you will manage a range of operational and clinical responsibilities to maintain seamless clinic operations. This includes overseeing administrative and clinical staff, coordinating patient care, ensuring compliance with healthcare regulations, supporting site-specific growth initiatives, and upholding the highest standards of patient satisfaction. The ideal candidate will have proven leadership abilities, an in-depth understanding of healthcare administration, and a deep commitment to delivering exceptional care.

Requirements

• Ability to work onsite 5 days per week, 8a-4:30p
• Proven experience as a practice manager or in a similar healthcare management role.
• Pediatric experience a plus.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire staff.
• A patient-first mindset with strong customer service skills
• Excellent organizational and problem-solving abilities.
• Knowledge of healthcare regulations and compliance requirements.
• Proficiency in Microsoft 365 applications and electronic health records systems.
• Ability to engage and motivate teams in a mission and results-focused work environment.

Nice To Haves

• Bachelor's degree in healthcare administration, business management, or related field (preferred)
• CPR certification (preferred).

Responsibilities

• Lead site-specific growth initiatives and outreach efforts to drive patient engagement.
• Contribute to site-based budgeting process, monitor expenditures and identify cost saving opportunities.
• Manage on-site patient registration, insurance verification, co-pay and outstanding balance collection, and clinical documentation submission to maintain an efficient revenue cycle.
• Measure, analyze, and report on key performance indicators (KPIs), using data-driven insights to optimize performance and support continuous improvement.
• Collaborate closely with central operations teams (e.g., call center, triage) to support patient needs, resolve issues, and ensure seamless coordination across departments.
• Support Bluebird Kids Health efforts to build and maintain relationships with community organizations, schools, and local groups.
• Provide on-site leadership to foster a positive, supportive work environment where team members feel empowered to deliver exceptional care.
• Develop initiatives to boost team morale, collaboration, and an inclusive culture aligned with Bluebird Kids Health values.
• Directly manage the on-site team of reception staff, medical assistants, and nurses, including assessing and ensuring competency of direct reports.
• Manage the full employee experience at the site—from interviewing and onboarding to training, development, and retention of staff.
• Coordinate staff schedules to optimize coverage.
• Oversee the upkeep, cleanliness, and maintenance of the clinic in coordination with facilities vendors.
• Manage supply ordering and inventory management, ensuring essential supplies are always available.
• Collaborate with external vendors, ensuring adherence to all policies and procedures and resolving any issues that may arise.
• Serve as the primary liaison to the IT, Security, and Technology teams for all site-based hardware and software needs.
• Maintain and implement emergency operations plans, ensuring staff are trained and ready to respond effectively to any crisis.
• Support continuous learning and clinical excellence through ongoing training and development.
• Lead the implementation of quality, safety, and compliance programs, ensuring adherence to healthcare regulations and Bluebird Kids Health standards.
• Ensure adherence to infection control protocols for a safe environment.
• Streamline patient flow to minimize wait times and enhance patient/family experience.
• Partner with clinical leadership to ensure adherence to clinical protocols and standard operating procedures.
• Collaborate on quality improvement initiatives to enhance clinical processes and patient outcomes.
• Create a child- and family-centered environment, driving exceptional patient experience and promptly addressing any concerns.
• Oversee vaccine program administration, ensuring proper storage, inventory, and compliance with regulatory standards.
• Other Duties as Assigned

Benefits

• Competitive medical, vision, and dental insurance products.
• Other programs including employee assistance, flexible spending accounts, short- and long-term disability benefits, and other exclusive employee benefits.
• Generous paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level