Clinical Shift Coordinator-Labor-Delivery-Postpartum Full-Time Nights

Northwestern Memorial Healthcare • DeKalb, IL

3d

About The Position

The Clinical Shift Coordinator is a clinically competent registered professional nurse who prescribes, delegates, and coordinates nursing care for hospitalized patients through assessment, planning, intervention, implementation, and evaluation. The role interacts effectively with patients, significant others, and other health team members while maintaining ANA standards of professional nursing practice. It also provides leadership and oversight of daily unit operations, staff, and care delivery using a staff-focused leadership model.

The coordinator oversees patient safety and care quality, staffing and assignments, regulatory compliance, documentation, unit resources and equipment, scheduling, timekeeping, and daily charges. The role supports staff development through orientation, coaching, rounding, performance evaluation input, and participation in hiring and retention activities. The coordinator also leads shift huddles, collaborates across units and disciplines, supports quality improvement and evidence-based practice, and helps maintain readiness for regulatory reviews and patient-satisfaction initiatives.

Requirements

• Bachelor of Science in Nursing (BSN).
• Three years of RN experience.
• Licensed RN in the State of Illinois.
• American Heart Association Basic Life Support (BLS).
• Telemetry competency.
• Basic computer knowledge.
• Ability to communicate effectively in English, both verbally and in writing.
• Excellent customer service skills.
• Consistently work within the Illinois Practice Act for Nursing and ANA Standards of Professional Nursing Practice.
• Ability to assess when an interpreter is required and use interpreter services effectively.

Nice To Haves

• Master of Science in Nursing (MSN).
• Two or more years in a pertinent clinical specialty.
• Cert NRN.
• Specialty certification such as CV-RN, CHFN, CCRN, PCCN, CNML, or NE-BC; required within two years.

Responsibilities

• Present a friendly, approachable, professional demeanor and appearance; provide accurate information and timely updates to patients and customers, address concerns, offer directions, and use service recovery skills when needed.
• Demonstrate teamwork, communicate respectfully and effectively, use organizational resources efficiently, complete assigned work on time, and contribute to continuous improvement and cost-reduction efforts.
• Demonstrate proficiency as a staff nurse and serve as a role model and resource to staff.
• Maintain awareness of unstable, complex, or high-risk patient conditions throughout the shift; ensure care assignments align with staff competency and patient acuity; and coordinate and monitor patient care to promote safety.
• Collect, analyze, and organize unit patient-care data, and ensure staff compliance with regulatory standards and adaptations to reflect patients’ individual needs and backgrounds.
• Oversee documentation of critical patient-care elements and national patient safety goals, and ensure initial admission orders are received by the end of the shift.
• Ensure compliance with unit staffing requirements and the staffing matrix, consult the manager about anticipated variances, oversee staff scheduling, document staffing information and justifications in Optilink, and monitor timekeeping and attendance-policy compliance.
• Oversee accurate daily charges and appropriate revenue capture; support cost-effectiveness through interventions involving length of stay, HPPD, overtime, flexible staffing, and alternative skill mixes.
• Oversee documentation of shift occurrences and report them to Nursing leadership and risk management as appropriate.
• Ensure compliance with life-safety standards, including fire safety, handwashing, and crash-cart checks, and oversee accurate accounting of unit equipment.
• Communicate effectively with staff, physicians, patients, and families; keep appropriate parties informed; and follow chain-of-command accountability.
• Complete routine leader rounding on assigned staff, provide input to staff meetings, and conduct shift huddles.
• Collaborate with the educator and manager on complete orientation for new staff, identify preceptors, and assign schedules to new staff.
• Participate in unit- and PCS-based teams, work groups, committees, and shared governance councils; keep shift staff informed of initiatives and incorporate team outcomes into practice.
• Promote teamwork so RNs and PC staff complete work on time and take uninterrupted meal breaks; coordinate patient placement with the Clinical Placement Nurse; and integrate students and resource-team members into the unit.
• Develop effective working relationships with other units and physicians, maintain a house-wide perspective, and promote collective accountability for the unit or department.
• Perform weekend leadership rounding on patients and assist the Clinical Manager during the week as needed.
• Contribute to annual employee performance evaluations and attend when evaluations are given; conduct formal staff rounding and follow up with new employees as directed by the Manager.
• Contribute to minor disciplinary action, provide feedback to the Manager on staff development plans, coach staff effectively, and participate in interviews for candidates seeking positions on the shift.
• Use retention strategies to recognize and reward staff, and serve as a Qualified Observer for annual staff competencies on the shift.
• Participate in quality improvement initiatives, demonstrate knowledge of the performance-improvement process, and support staff in applying evidence-based practice and research at the bedside.
• Oversee the environment of care and regulatory readiness; hardwire evidence-based and unit-specific patient-satisfaction practices, including hourly rounding, bedside shift report, discharge calls, and AIDET.
• Monitor employee-level chart-audit findings and provide follow-up.
• Perform other duties and responsibilities as assigned.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• A wide range of benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level