Clinical Shift Coordinator-Labor-Delivery-Postpartum Full-Time Nights

Northwestern Memorial Healthcare • DeKalb, IL

3d • $39 - $62

About The Position

The Clinical Shift Coordinator is a clinically competent, registered professional nurse who prescribes, delegates, and coordinates nursing care for hospitalized patients through assessment, planning, intervention, implementation, and evaluation. The coordinator interacts effectively with patients, significant others, and other health team members while maintaining ANA standards of professional nursing practice.

This role provides shift leadership by overseeing daily unit operations, staff, and care delivery using a staff-focused leadership model. The coordinator helps ensure safe, effective, patient-centered care; regulatory compliance; efficient staffing and resource use; and staff development and teamwork. The position is for Labor-Delivery-Postpartum and is full-time on nights.

Requirements

• Bachelor of Science in Nursing (BSN).
• Three years of RN experience.
• Licensed RN in the State of Illinois.
• American Heart Association Basic Life Support (BLS).
• Telemetry competency.
• Basic computer knowledge.
• Ability to communicate effectively in English, verbally and in writing.
• Excellent customer service skills.
• Consistently work within the Illinois Practice Act for Nursing and ANA Standards of Professional Nursing Practice.
• Ability to assess when an interpreter is needed and use interpreter services effectively.

Nice To Haves

• Master of Science in Nursing (MSN).
• Two or more years in a pertinent clinical specialty.
• Cert NRN.
• Specialty certification such as CV-RN, CHFN, CCRN, PCCN, CNML, or NE-BC; required within two years.

Responsibilities

• Present a friendly, approachable, professional demeanor and appearance; provide accurate information and timely updates to patients and customers; address concerns or connect people with appropriate resources.
• Use service recovery skills to resolve problems and service breakdowns.
• Promote teamwork, effective communication, respect for diverse opinions, and acknowledgment of others’ contributions.
• Use organizational and unit resources efficiently; complete work and assignments on time; contribute to continuous improvement, cost reduction, streamlined processes, and service growth.
• Demonstrate staff-nurse proficiency and serve as a role model and resource to staff.
• Monitor unstable, complex, or high-risk patient conditions throughout the shift; ensure patient assignments reflect staff competency and patient acuity; coordinate and monitor care to promote patient safety.
• Collect, analyze, and organize unit patient-care data and ensure staff compliance with regulatory standards.
• Ensure services are adapted to patients’ age, culture, gender, race, nationality, religion, and other relevant characteristics; oversee documentation of critical care elements and patient safety goals; ensure initial admission orders are received by the end of the shift.
• Ensure staffing complies with unit requirements and the staffing matrix; consult the manager about anticipated variances; oversee staff scheduling under unit and PCS guidelines; document staffing information and justifications in Optilink; and monitor timekeeping and attendance compliance.
• Oversee daily charge completion and appropriate revenue capture; support cost-effective practices involving length of stay, HPPD, overtime, flexible staffing, and alternative skill mixes.
• Oversee occurrence documentation and report issues to Nursing leadership and risk management as appropriate.
• Ensure compliance with life-safety standards, including fire safety, handwashing, and crash-cart checks; oversee accurate accounting of unit equipment.
• Communicate effectively with staff, physicians, patients, and families; keep appropriate parties informed promptly and follow chain-of-command accountability.
• Conduct routine leader rounding with assigned staff, staff huddles, and formal staff rounding at the frequency set by the manager; assist with staff meetings as appropriate.
• Collaborate with the educator and manager on complete orientation of new staff; identify preceptors and assign schedules; follow up with new employees as directed.
• Participate in unit and PCS teams, work groups, committees, and shared governance; keep staff informed about unit initiatives and incorporate team outcomes into practice.
• Support RN and PC teamwork, timely completion of work, and uninterrupted meal breaks; coordinate patient placement with the Clinical Placement Nurse; integrate students and resource-team members into the unit.
• Develop effective working relationships with other units and physicians, maintain a house-wide perspective, and promote collective accountability for the unit or department.
• Perform weekend leadership rounding on all patients and assist the Clinical Manager during the week as needed.
• Contribute to annual employee performance evaluations and attend when evaluations are delivered; contribute to minor disciplinary actions with manager approval; provide feedback to the manager about staff development plans; coach staff effectively.
• Participate in interviews for candidates seeking positions on the shift and use retention strategies to recognize and reward staff.
• Serve as a Qualified Observer for annual staff competencies.
• Participate in unit and PCS quality-improvement initiatives, understand the PI process, and support the use of evidence-based practice and research findings at the bedside.
• Oversee the environment of care and regulatory readiness; reinforce evidence-based and unit-specific patient-satisfaction practices, including hourly rounding, bedside shift report, discharge calls, and AIDET.
• Monitor employee-level chart-audit findings and provide follow-up.
• Perform other duties and responsibilities as assigned.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• A range of benefits supporting physical, emotional, and financial well-being and protection against unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level