Clinical Shift Coordinator (Charge) RN-Delnor Neurology Unit Full Time Nights

Northwestern Memorial Healthcare • Geneva, IL

9d

About The Position

The Clinical Shift Coordinator is a clinically competent registered professional nurse who prescribes, delegates, and coordinates nursing care for hospitalized patients through assessment, planning, intervention, implementation, and evaluation. The role interacts effectively with patients, significant others, and other health team members while maintaining ANA standards of professional nursing practice. It also provides shift leadership by overseeing daily unit operations, staff, and care delivery using a staff-focused leadership model.

The schedule is three 12-hour night shifts per week, 7:00 p.m. to 7:30 a.m., with every third weekend (Friday and Saturday nights) and rotating holidays required. The position reflects Northwestern Medicine’s mission, vision, and values and complies with its ethical, regulatory, accreditation, and organizational standards.

Requirements

• Bachelor of Science in Nursing (BSN).
• Three years of RN experience.
• Licensed RN in the State of Illinois.
• American Heart Association Basic Life Support (BLS).
• Telemetry competency.
• Basic computer knowledge.
• Ability to communicate effectively in English, verbally and in writing.
• Excellent customer-service skills.
• Work consistently within the Illinois Practice Act for Nursing and ANA Standards of Professional Nursing Practice.
• Ability to assess when an interpreter is needed and use interpreter services effectively.

Nice To Haves

• Master of Science in Nursing (MSN).
• Two or more years in inpatient neurology nursing.
• Specialty certification such as CMSRN and/or SCRN.

Responsibilities

• Provide professional, approachable service; share timely and accurate information; address questions and concerns; and help patients and customers navigate the facility.
• Use service recovery skills to resolve problems and service breakdowns.
• Demonstrate teamwork, communicate respectfully, use resources efficiently, manage assigned work on time, and contribute to continuous improvement and cost-effective processes.
• Demonstrate staff-nurse proficiency and serve as a role model and resource to staff.
• Maintain awareness of unstable, complex, or high-risk patient conditions; assign care according to staff competency and patient acuity; and coordinate and monitor care to promote patient safety.
• Collect, analyze, and organize patient-care data for the unit and oversee staff compliance with regulatory standards.
• Ensure services are adapted to patients’ age, culture, gender, race, nationality, religion, and other relevant needs.
• Oversee documentation of critical patient-care elements and national patient safety goals, and ensure initial admission orders are received by the end of the shift.
• Ensure staffing complies with the unit staffing matrix, consult the manager about anticipated variances, oversee staff scheduling, document staffing information and justifications in Optilink, and monitor timekeeping and attendance compliance.
• Oversee accurate daily charges, support cost-reduction efforts, and promote unit cost effectiveness, including attention to length of stay, HPPD, overtime, flexible staffing, and alternative skill mixes.
• Oversee reporting and documentation of shift occurrences, escalating to Nursing leadership and risk management as appropriate.
• Ensure compliance with patient life-safety standards, including fire safety, handwashing, and crash-cart checks, and oversee accurate accounting of unit equipment.
• Communicate effectively with staff, physicians, patients, and families; keep appropriate parties informed; and follow chain-of-command accountability.
• Conduct routine leader rounding on assigned staff, provide input to staff meetings, and conduct shift huddles.
• Collaborate with the educator and manager on new-staff orientation, select appropriate preceptors, and assign schedules for new staff.
• Participate in unit and PCS teams, work groups, committees, and shared governance councils; keep shift staff informed of initiatives and incorporate team outcomes into practice.
• Promote teamwork among RNs and PC staff so work is completed on time and uninterrupted meal breaks are taken.
• Coordinate patient placement with the Clinical Placement Nurse in a timely and flexible manner; welcome students and resource-team members; and develop effective working relationships across units and with physicians.
• Promote collective accountability for the unit or department and conduct weekend leadership rounding on all patients; assist the Clinical Manager during the week as needed.
• Contribute to annual employee performance evaluations and attend when evaluations are delivered; conduct formal staff rounding and follow up with new employees as directed by the manager.
• Contribute to minor disciplinary actions and, with Clinical Manager approval, may conduct these independently with a staff member; provide the manager feedback about staff development plans.
• Coach staff effectively, participate in interviews for candidates for the shift, and use retention strategies to recognize and reward shift staff.
• Serve as a Qualified Observer for annual staff competencies.
• Participate in quality-improvement initiatives, demonstrate knowledge of the PI process, and support staff in applying evidence-based practice and research findings at the bedside.
• Oversee the environment of care and regulatory readiness, and hardwire evidence-based and unit-specific patient-satisfaction practices, including hourly rounding, bedside shift report, discharge calls, and AIDET.
• Monitor employee-level chart-audit findings and provide follow-up.
• Perform other duties and responsibilities as assigned.

Benefits

• Northwestern Medicine describes a wide range of benefits supporting employees’ physical, emotional, and financial well-being and protection for unexpected life events.
• Tuition reimbursement.
• Loan forgiveness.
• 401(k) matching.
• Lifecycle benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level