Clinical Shift Coordinator Inpatient Surgical Care Unit Full Time Nights

Northwestern Memorial Healthcare • Huntley, IL

5h • $39 - $62 • Onsite

About The Position

The Clinical Shift Coordinator is a clinically competent, registered professional nurse who prescribes, delegates, and coordinates nursing care for hospitalized patients through the nursing process. The role interacts with patients, significant others, and other health team members while maintaining ANA standards of professional nursing practice. It provides leadership by overseeing daily unit operations, staff, and care delivery using a staff-focused leadership model, and adheres to Northwestern Medicine's mission, values, ethics, policies, procedures, and applicable regulatory and accreditation standards.

The coordinator ensures safe, effective patient care and staffing, supports staff development and teamwork, oversees operational and regulatory compliance, and contributes to quality improvement, patient satisfaction, and cost effectiveness. The position supports the Inpatient Surgical Care Unit on the night shift.

Requirements

• Bachelor of Science in Nursing (BSN).
• Three years of RN experience.
• Licensed RN in the State of Illinois.
• American Heart Association Basic Life Support (BLS).
• Telemetry competency.
• Basic computer knowledge.
• Ability to communicate effectively in English, verbally and in writing.
• Excellent customer service skills.
• Work consistently within the Illinois Practice Act for Nursing and ANA Standards of Professional Nursing Practice.
• Ability to assess when an interpreter is needed and use interpreter services effectively.

Nice To Haves

• Master of Science in Nursing (MSN).
• Two or more years in a pertinent clinical specialty.
• Cert NRN.
• Specialty certification such as CV-RN, CHFN, CCRN, PCCN, CNML, or NE-BC; required within two years.

Responsibilities

• Maintain a friendly, professional demeanor and provide patients and customers with accurate information, timely updates, directions, and prompt assistance with questions or concerns.
• Use service recovery skills to address problems and service breakdowns.
• Promote teamwork, effective communication, respect for diverse opinions, and efficient use of organizational and unit resources.
• Manage work schedules and assignments efficiently and contribute to continuous improvement, cost reduction, streamlined processes, and service growth.
• Demonstrate staff-nurse proficiency and serve as a role model and resource to staff.
• Monitor unstable, complex, or high-risk patient conditions throughout the shift.
• Assign care according to staff competency and patient acuity, and coordinate and monitor care to ensure patient safety.
• Collect, analyze, and organize unit patient-care data and oversee compliance with regulatory standards.
• Ensure care adapts to patients' age, culture, gender, race, nationality, religion, and other relevant needs.
• Oversee documentation of critical patient-care elements and patient safety goals, and ensure initial admission orders are received by the end of the shift.
• Ensure staffing complies with unit requirements and the staffing matrix; consult the manager when variances are anticipated.
• Oversee daily charge completion, cost-effectiveness interventions, staff scheduling, Optilink staffing documentation, timekeeping, and time-and-attendance compliance.
• Oversee occurrence documentation and report issues to nursing leadership and risk management as appropriate.
• Ensure compliance with life-safety standards, including fire safety, handwashing, and crash-cart checks, and oversee accurate accounting of unit equipment.
• Communicate effectively with staff, physicians, patients, and families; keep appropriate parties informed and follow chain-of-command accountability.
• Conduct routine leader rounding, staff huddles, and formal staff rounding; provide input to staff meetings and follow up with new employees as directed.
• Collaborate with the educator and manager on new-staff orientation, identify preceptors, and assign orientation schedules.
• Participate in unit and PCS teams, work groups, committees, and shared governance; communicate initiatives and incorporate team outcomes into practice.
• Support teamwork among RNs and PC staff, timely completion of work, uninterrupted meal breaks, patient placement coordination, and integration of students and resource-team members.
• Build effective working relationships across units and with physicians, promote collective accountability, and conduct weekend leadership rounding on patients while assisting the Clinical Manager during the week as needed.
• Contribute to annual employee performance evaluations, minor disciplinary actions, staff development feedback, and coaching; participate in candidate interviews and use staff-retention strategies.
• Serve as a Qualified Observer for annual staff competency completion.
• Participate in quality-improvement initiatives, support evidence-based practice and research at the bedside, and maintain regulatory readiness.
• Lead implementation of evidence-based and unit-specific patient-satisfaction practices, including hourly rounding, bedside shift report, discharge calls, and AIDET.
• Monitor employee-level chart-audit findings and provide follow-up.
• Perform other duties and responsibilities as assigned.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• A range of benefits supporting physical, emotional, and financial well-being and protection against unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level