Clinical Services RN Coach (IKC)

DaVita Kidney Care•09507 - Colorado Remote, CO

2d•$85,000 - $135,000•Onsite

About The Position

This role focuses on guiding new Registered Nurses (RNs) through their initial 3-6 months of employment, providing structured onboarding, ongoing support, coaching, and mentorship to ensure their success and retention. The RN Coach acts as a primary resource and role model, fostering a culture of continuous learning and improvement. Key responsibilities include reinforcing clinical workflows, documentation standards, and escalation protocols, as well as developing and delivering educational materials on evidence-based practices for CKD/ESKD care. The coach will utilize various coaching techniques to build new RNs' clinical skillsets, including simulation-based learning, case study analysis, teach-back methods, and direct observation. They will also coach RNs on developing strong clinical acumen, such as root cause analysis, symptom identification, and creating patient-centered care plans. Performance evaluation and quality improvement are crucial, involving the interpretation of clinical dashboards, tracking onboarding metrics, assessing coaching progress, and collaborating with managers and the auditing team to identify learning gaps and create targeted development plans. Effective collaboration and communication with Clinical Services Managers (CSMs), Clinical Coaches, and other IKC leaders are essential for a seamless onboarding experience. The role also involves fostering open communication between new RNs and their interdisciplinary teams (NPs, Care Coordinators, nephrologists) and participating in interdisciplinary meetings to support comprehensive care coordination.

Requirements

Active, unencumbered Registered Nurse (RN) license in state of practice.
Minimum of 3-5 years of clinical experience as a Registered Nurse.
Strong background in managing patients with Chronic Kidney Disease (CKD) and End-Stage Kidney Disease (ESKD).
Experience working in a collaborative, interdisciplinary team environment.
Strong understanding of CKD/ESKD disease processes and the management of related co-morbidities.
Passion for teaching, mentoring, and helping others achieve their professional goals.
Exceptional communication and interpersonal skills, with the ability to build rapport with teammates at all levels.
Experience with quality improvement initiatives and data-driven decision-making.
Ability to provide evidence-based recommendations and support clinical decision-making.
Deep knowledge of kidney disease, related co-morbidities, and current treatment guidelines.
Ability to motivate, educate, and support others in achieving their professional best.
Ability to work effectively in an interdisciplinary team to provide holistic care.
Comfortable navigating complex and evolving clinical environments.

Nice To Haves

Bachelor of Science in Nursing (BSN) preferred.
Experience in a coaching, mentoring, precepting, or training capacity for clinical professionals is highly preferred.

Responsibilities

Guide new Registered Nurses through a structured onboarding program for their first 3–6 months.
Provide ongoing support, coaching, and mentorship to ensure new RNs feel confident and are successfully retained.
Act as a primary resource and role model for professional behavior, fostering a culture of continuous learning and improvement.
Reinforce key clinical workflows, documentation standards, and escalation protocols to ensure consistency and quality.
Develop and deliver educational materials and training sessions focused on evidence-based practices for CKD/ESKD care.
Utilize a variety of coaching techniques, including simulation-based learning, case study analysis, teach-back methods, and direct observation, to build the clinical skillset of new RNs.
Coach RNs on developing strong clinical acumen, including root cause analysis, symptom identification, and creating patient-centered plans of care.
Own and interpret clinical dashboards and performance reviews for new RNs.
Track key onboarding metrics including clinical foundations assessments, teammate readiness, retention, and time-to-proficiency.
Assess coaching progress and individual performance using tools such as the RN Scorecard.
Collaborate with Clinical Services Managers (CSMs) and the auditing team to identify learning gaps and create targeted development plans.
Partner closely with CSMs, Clinical Coaches, and other IKC leaders to ensure a seamless and supportive onboarding experience.
Foster open and effective communication between new RNs and their pod members, including NPs, Care Coordinators, and nephrologists.
Participate in interdisciplinary meetings to support comprehensive care coordination.